10/27/23
Poor management/Badly maintained property
In July, 2023, I decided to rent a two bedroom apartment. The day before move in, I inspected the new apartment only to find it in terrible condition. There was mold around the master bath tub. The refrigerator had been installed properly so that doors could not be opened while standing in the kitchen. There was no icemaker, even though I had been promised an icemaker. Only after 25 phone calls to the management office and to the corporate office and waiting for 9 weeks have I finally... gotten my deposit refunded. I would advise a prospective renter to avoid this property. Don't walk -- RUN!
Review from Apartments.com
8 People Found This Helpful
Property Manager at Chenal Commons responded to this review
Hello, we understand that first impressions are important when moving into a new home, and it's unfortunate that your home did not live up to your expectations. We invite you to contact our team regarding your concerns at your earliest convenience.... Thank you.