10/7/25
Past resident
My experience with Gateway was very disappointing. About four months ago, I received a non-renewal notice without any explanation, despite repeatedly asking management for clarification. The only response I eventually received was, “the notice stands.” When I asked if the decision was related to late payments (though rent was always paid in full) or my child’s disability, I was given no response.
I also reached out to corporate but never received a call back. During this time, I even witnessed... management walking past and looking into my apartment, which felt unprofessional and invasive.
Upon move-out, I had paid a $400 deposit, and it was all taken plus them asking for $80 more or they’ll send it to collections. This was extremely frustrating as I left the unit in excellent condition, cleaner than when I moved in, especially since I was originally promised a new unit but was instead placed in one that had already been occupied.
Overall, communication was poor, professionalism was lacking, and my concerns were disregarded. I would caution future tenants to be aware of these issues before leasing with Gateway. Maria Casavechia is the Property manager. And the manager that was looking into my apartment. If I could post my before and after videos of my apartment you’d really see how money hungry this company is.
Review from Apartments.com