Stonebridge at the Ranch

I looked at plenty of complexes before deciding on Stonebridge. Only 25-30 minutes from my job. The staff to me has always been very helpful and always has an answer to my questions. On move in day I noticed that the shower head was missing and the kitchen sink had a leak on the back side of it. In my moving in a saw the maintenance man and within a day all issues were fixed. In my bathroom I noticed that water was running within the walls, likely from a running toilet upstairs that nobody had... reported. I went to the front office to get a parking pass and mentioned the issue to them and within a day that issue was fixed. If you want to know about a place just drive around at night and so far I have not heard anything while standing outside. Overall I would recommend this complex. Thank you to Kierra for staying on me about upcoming units and handling everything I have brought to her attention with grace and professionalism. Read More

Maintenance is terrible, they do not respond to requests at all, when you call for an update you only receive attitude. The office response for issues with maintenance is “they don’t tell us nothing”. Maybe you should ask? Or maybe have a direct line to maintenance since you guys clearly don’t know anything. If the apartment main issue over the years has clearly been maintenance, I would think that would be their main priority. This property is not going to get better no matter who runs it and... it’s clear that no one cares. They couldn’t at least pretend to care but they do not. This apartment complex needs to hire people who wants to work because what’s the point of having this job if you are not trying. This is people homes so have a little more compassion. I would recommend looking elsewhere because this apartment is not worth it at all. The location is not worth it, nothing is worth this apartment. Please don’t waste your sanity and mental health by moving here. Read More

There are no maintenance people here, they can't keep them because it is so backlogged with no chance to catch up. It took them 3 days to fix (remove) my smoke detector, I had to listen to it for 3 days. I'm paying for an upgraded apartment and the only "upgrade" is the floor, there are not granite countertops nor upgraded lighting. The management crew rarely come into the complex past the front office. There are so many issues here you could bring in 10 maintenance guys and it would still take... them over a month to fix everything. One and done! Read More

Do not rent here!! Management is poor! Apartments are not kept up to par. Maintenance requests are slow (Months slow) Mold & mildew in apartments. Garages under bedrooms. (Sleep will be interrupted) Excessive noise in apartment complex (specifically building #12) Parking is horrible. Trash is always overflowing throughout the complex! It is not worth your money!

Don’t Waste your time or money in this apartment complex of unprofessional staff. They seem friendly enough but the left hand doesn’t know what the right hand Does and both cover for each other. It takes weeks to get maintenance request filled and they will put you in a dirty apartment upon move-in. Don’t be surprised if they change the terms of the agreement of your lease. Sad part about it is that the corporate office that runs this set of apartments Is about as unprofessional and useless... as the management staff Read More