Cortland Mountain Vista

Thank you for sharing your honest feedback. We’re truly sorry to hear that your move-in experience didn’t meet expectations regarding the apartment's condition. That’s not the standard we strive for, and we appreciate you bringing it to our attention... .

We’re grateful for your recognition of our service team—they work hard to ensure our residents feel supported, and we’re glad their dedication has made a positive impact. Your comments about leadership and quality are important, and we’ll be sure to share them with our management team so we can continue improving our processes and resident experience.

If there’s anything more we can do to support you, please don’t hesitate to reach out directly. We’re here to help and committed to making things right.

Warm regards,
Your Cortland Mountain Vista team Read More

Hi, thank you so much for taking the time to share your feedback with us! We're always here for you if you need anything at all.

- Your team at Cortland Mountain Vista

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

- Your team at Cortland Mountain Vista

Hello,

Thank you for sharing your experience. We’re truly sorry to hear that your feelings about your home here have changed, and we deeply regret any concerns you’ve had regarding safety, maintenance, and overall living conditions. Your feedback is... invaluable, and we take these matters seriously.

We understand how important it is to feel safe and comfortable, especially with a newborn, and we sincerely apologize for the issues you’ve encountered. Please know that we are actively working on improving security, communication regarding service ticket entries, and the overall conditions or our community. We would love the opportunity to discuss these concerns further and see how we can address them before your move.

Regarding your request for an early lease termination, we encourage you to reach out to the management team directly so we can discuss your situation in more detail and explore possible options. Our goal is to handle this process as smoothly and respectfully as possible.
We appreciate the time you spent as part of our community and are grateful for your honest feedback. If there’s anything we can do to help improve your experience in the meantime, please don’t hesitate to reach out.

-The Cortland Mountain Vista team Read More

Hello,

Thank you for sharing your feedback. We sincerely regret to hear about your experience and understand your frustration. Our goal is to provide a comfortable living space for all of our residents, and it’s disappointing to hear we haven’t met... that standard in your case. We take all maintenance issues seriously and would like to ensure that your concerns are addressed.

We’d appreciate the opportunity to further discuss the specific issues you're facing with your floor plan and any service requests that need attention. Please reach out to our management team directly at 480-470-5040, and we’ll do our best to resolve these matters promptly.

-The Cortland Mountain Vista team Read More