5/12/26
Avoid at all cost!
I stayed here for a few months and would not recommend it.
Management is inconsistent and unprofessional. I was suddenly accused of lease violations that were never previously addressed, despite paying on time and being a quiet tenant.
Move-out was handled poorly—I complied with all instructions but was still harassed and rushed off the property in extreme heat while waiting for transportation. This resulted in me losing personal belongings.
The property itself has ongoing issues: broken laundry... machines, unreliable Wi-Fi, outdated rooms, and poor cleanliness. The environment often feels chaotic and not well managed.
There are better options out there—this place is not worth the stress.
Review from Apartments.com
Property Manager at Emerald Suites Dunlap responded to this review
We’re sorry to hear that your experience did not meet your expectations. Our team strives to maintain a respectful and professional environment for all residents, and we take concerns like these seriously.
Lease policies and community guidelines are... communicated to all residents and are enforced as consistently as possible to ensure the comfort and safety of everyone in the community. We also regret that your move-out experience felt stressful, as that is never our intention.
We understand your concerns regarding maintenance, Wi-Fi reliability, cleanliness, and shared amenities, and we continue working to improve these areas for current and future residents. Feedback—both positive and negative—helps us identify opportunities to do better.
We encourage you to contact our corporate office directly so your concerns can be reviewed further at (702) 699-9261. Thank you for taking the time to share your feedback, and we wish you the best moving forward.