The Palisades in Paradise Valley

Thank you for sharing your feedback with us. We completely understand how disruptive and frustrating it is to have your water shut off, especially with only a few minutes' notice.

Because our property is nearly 40 years old, we unfortunately... experience unpredictable breaks in the underground main water line. When we can detect a leak early, our priority is always to give residents as much advance notice as possible. However, when a line ruptures unexpectedly and causes immediate flooding, we have to shut off the water right away to prevent severe damage and begin repairs.

We truly apologize for the inconvenience this has caused you during your time here, and we appreciate your patience as our team works as quickly as possible to resolve these urgent infrastructure issues. Read More

Thank you for sharing your positive experience! We're thrilled to hear that you're enjoying the quiet neighborhood, amenities, and well-maintained property. The Palisades in Paradise Valley Management

Our units are treated for pests on a regular basis and additional treatment is available upon request. In addition, your Resident Handbook tells you how to prevent roaches in your unit and prepare for treatment. Please do not hesitate to contact our... office should you need additional treatment.
Thank you,
The Palisades in Paradise Valley
(602) 490-0889 Read More

Thank you for taking the time to leave us a 5-star review. We truly appreciate you. On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great... experiences at The Palisades in Paradise Valley Read More

Dear Merilyn –
Thank you for taking the time to review The Palisades. We are sorry to hear that you are not happy living here. In regard to your ID that you lost on the property, I emailed you on 10/19/22 at 10:01 am to let you know we had it in the... office.
Rent is due on the 1st of the month and the late fee schedule is listed on the first page of your apartment lease contract. Amenities are not included in your monthly rent.
We have three pools at The Palisades. Over the course of last year, we conducted renovations on the pools and closed them down one at a time. However, two pools were always available for resident use. All renovations are currently complete, and all pools are open and available for resident use. We also have a fitness center, cyber lounge, game room, tennis court, dog park, and playground on the property that have not been closed and are available for resident use.
We try our best to provide great service with the understanding that we can’t always make everyone happy. If you wish to discuss anything further, please contact me at the leasing office at 602-494-1100.
Thank you,
Apartment Manager Read More