Colony Townhomes

?I strongly advise anyone considering The Colony Townhomes to look elsewhere. Since signing my lease, it has been a never-ending cycle of maintenance issues. I have had to submit requests almost every month for everything from leaking washing machines to clogged disposals.
?The most recent incident was the breaking point. Yesterday morning, I discovered a leak in my garage ceiling coming from the second floor. Maintenance’s "fix" was simply placing a bucket under the leak and marking the request... as resolved. By the afternoon, the leak had worsened. When I went to the front office to ask for an actual repair, I was met with complete indifference.
?The office staff dismissed my concerns, stating that because it was the weekend, they couldn’t get a vendor out until Monday. While they provided one temporary parking pass for my car, they flatly refused to provide a second pass for the healthcare staff who come daily to care for my special-needs son. Telling a resident that they aren’t "responsible for guests" in the middle of a maintenance emergency—especially when those "guests" are essential caregivers—is heartless and unprofessional. These properties are falling apart, yet the rent continues to rise. The management team functions strictly as rent collectors and shows no interest in maintaining a safe or habitable environment for their tenants. Save your time, your money, and your sanity—stay away from this complex. Read More

We recently moved to colony townhomes its been such a great experience here customer service is the best, LORENA is the person to talk to i recommend her 100 percent, very friendly and professional.. thank you for all your help.

By reading other reviews it seems like I am not the only one that was not able to look at the apartment until the move in date! Nothing to do with the model apartments, waited 3 hours at the lobby to finalize the sign off contract! Unit was dirty, fridge dented, carpet and walls with spots, missing outlets.
Very disappointed! Make sure to check the unit you will be moving into before even paying.

Recently moved in and we are very happy here. Quiet and clean

Freeway noise is unbearable. They hire a towing company to tow anyone without a pass even though there are tons of open spots. They do this to force you to pay an extra $200 per month. Repairs take forever to complete.