1724 Highland

I currently live at 1724 Highland and want to share my honest experience.

The biggest issue here is security. Yes, there is a security guard, but he is usually on his phone with headphones and not really paying attention. There have already been serious incidents — for example, a resident had their car stolen from the “secured” parking (P3). This makes it very stressful to leave your car there. The gates are also frequently broken and often left open. What is even more concerning is that there... are no cameras in the parking garage, even though the property is advertised as secure.

The leasing office is another weak point. One of the staff members is friendly, but unfortunately doesn’t seem informed — she often says she will pass along requests, but nothing ever happens. Another staff member, is responsible for handling issues, but communication is very difficult. He is also consistently rude and unapproachable — it often feels like he does not want to communicate at all. Whenever you try to talk to him, he clearly looks annoyed and unwilling to help. Questions are constantly delayed, and everything gets pushed to a manager who is almost impossible to reach. The application process took much longer than expected, and even now, any issue requires multiple follow-ups and reminders.

On the positive side, the maintenance staff is excellent. The technician who comes to fix things is very professional, respectful, and efficient — always wearing shoe covers and resolving issues quickly. Also, the cleaning staff does a great job keeping common areas clean, including elevators and shared spaces.

Amenities like the pool, gym, and common areas are generally clean and well-maintained, so no major complaints there.

Overall, the main concerns are security and management. A “secured” parking garage without cameras is unacceptable, especially considering past incidents. Installing proper cameras and improving management responsiveness would make a huge difference. Read More

I would give 0 star if it allowed to this property, the managenment is the worst I have ever seen, I lived there for over a year and no one Ever reply to my email for simple questions, The fire alarm goes off every few weeks in the middle of the night so they will send people to do home inspectation after. Residents smoke weeds from balcony/elevator/garage every day and night, all they can do is just send group email to residents. The office people treat you like their family at first meet but... once you sign the lease, they treat you like you own them money with poker face. They took over half of my deposit with no explanation after I moved out, even though I left the whole apartment clean and no damage. Read More

I miss living here. I had zero complaints living here. 10/10 would recommend.