1/8/26
STAY AWAY FROM HERE
MOVE-IN 2025:
I told management m there were many issues. One issue included our window screen falling off our window (while the Santa Ana winds were raging). Leasing told us “maintenance is doing more urgent things”. Apparently, a window screen dangling from the 3rd story isn’t very serious to them. Especially above the pool and next to the street to enter the parking structure.
We found more issues on move in:
- the washing machine doesn’t dispense water
- multiple cabinets have broken shelf... brackets which are making the shelves unusable
- middle stove burner is not working
1 year after move-in:
The management here is still HORRIBLE. We are being nickeled and dimed for everything at this point:
1) they added a parking management service which costs $35 per year per car. This was implemented in July of 2025. I paid the $70 for 2 cars. However on renewal of my lease for 2026, these passes expired. Not even 6 months after purchasing. So essentially 2x the cost of the 2 parking spots I already pay rent for. Their excuse “we need to regulate guest parking”. However multiple residents still use guest spots for their personal vehicles.
2) they added a new fee to the Amazon lockers despite the lease agreement only stating a 1 time fee of $25. So if you’re out of town and receive a package, expect to pay upwards of $50.
3) Instead of the apartment complex keeping a simple note on your resident file with your pet’s info, they require you to pay $50 for a simple service. Does this service ever get used or help? No. Does it give the leasing office another excuse to take your money? Yes.
This complex has been nothing but frustrating to live in. Parking structure gates break all the time. The community grills go out of commission for long periods of time. The fountains around the community are full of algae and never are running. The furniture is dirty. Worst of all, for a “luxury” apartment, I shouldn’t be able to hear my upstairs neighbor’s every step, my downstairs neighbor’s dog barking through the floor, nor should I have to worry about MICE ON MY BALCONY.
I told the management about the mice we’ve seen on our balcony. They sent in pest control who said they can’t do anything but lay traps because the palm tree by our window is overgrown. Did they ever cut back the palm tree? NOOOOO… did they say that “mice don’t determine apartment valuation during renewals”? OF COURSE…
STAY AWAY FROM HERE IF YOU CARE ANY BIT ABOUT YOUR SANITY AND MONEY!!!
Review from Apartments.com












