Chesapeake Commons Apartments

Water is constantly being shut off. They give short notices for home improvement. The office will never answer their phones or return your calls. Poor construction of units. Parking space have doubled in prices. There are insect infestations that don’t get resolved quickly. Steer clear of this complex if you can.

Water is constantly being shut off

This is the worst complex I’ve ever lived at. There’s trash everywhere, dog poop left all around the grass, too many homeless people coming around and leaving their trash everywhere, and there are car break-ins across the street! The worst part is management does NOT care about ANY of these things. All they say is call the police SMH. They won’t do a thing but make sure you pay your rent every month. Don’t let the outside looks of the apartment fool you: this place is a slump! Move elsewhere!

There's a lot to say here. They're only helpful when you're trying to move in. Maintenance is OK depending on who you get to respond. My first months rent was prorated, I gave the appropriate 60 days notice to vacate once the lease was nearing being done. The notice they had me sign had the exact amount owed in rent through the remainder of the lease. When it came time to pay the final prorated amount, their website and app was charging me for the FULL months rent without an option to change it.... I emailed and called and when I was finally able to speak to someone (after leaving messages and waiting on hold upwards of 15 mins multiple times) they said it's an issue with the system not doing prorated rent correctly. I had to hand in a final check for the correct amount in person. And then because they never fixed their system, they left me a 3 day notice to pay or vacate on my door for the remaining amount even though I already paid the exact amount owed. Again, I tried emailing and calling without any response or return call and just had to show up in person to get anywhere. They explained that it was a mix up in the system but it's not good business practice to leave defective threatening notices like that on tenants who paid every single dime of rent on time before that. No one tried to contact me at all about this before leaving the threatening notice. Also, I've tried calling NUMEROUS times, left messages and still could not get a call back. When you call and someone from the office doesn't answer, it goes to some answering service that does not help you at all, they just take messages for calls that are never returned. Oh and expect 90% of your security deposit to be kept.
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Awesome management. If something needs fixing they fix it within 1hr or 2. They have re- painted all the apartment complexes, repaired the roof before raining season, the trees and grass are always being maintained. Management makes you feel like family. One time I needed help with carrying groceries up to my door, and they were nice and brought it up.

Management team is worthless and the property manager Ana is rude. ABSOLUTELY Don’t waste your time moving here!