Deer Valley Apartment Homes

I moved to Deer Valley almost two years ago and find everything about it exceptional. In particular the office and maintenance staff who are to be commended for the outstanding work that they do. Cindy, Willie, Tiffany, Anthony, Daniel and Albert are all truly a blessing. It would be difficult for me to find anything that is not exemplary. I especially enjoy bring my dog to the office for treats and pets because the staff spoil her rotten. Please know that everything about my experience here has... simply been the best. I live in a cottage and I love that my apartment is stand alone like a house with no neighbors upstairs. I could not ask for a cozier or well maintained place to call home. Read More

Terrible attention in the leasing office, I applied to one of their departments on 06/22 they told me that in 24 hours they would have the answer. 9 days have passed and they still have not given me an answer, they do not answer the phone and they do not answer my emails.

We have been living at Deer Valley for over 5 years and it’s a great place to live! We choose it, in part, because of the great pet policy and have been really happy! The office staff are wonderful, always eager to help and to visit with our dog. The maintenance crew are great. Any problem that crops up is addressed quickly, throughly, and with a smile. The grounds are nice and the buildings are well maintained.
Our dog finds friends on every walk. He also enjoys some off leash time in the dog... park.
The clubhouse and gym have been upgraded recently and are beautiful!
Our neighbors are respectful, friendly and kind. We have developed some great friendships.
One of the fun new things they are doing is Food Truck Friday’s.

I couldn’t be happier! Read More

We have lived here at Deer Valley for a few years now and it's a great place to call home. It is quite/peaceful and neighbors are friendly. The facilities are clean and well-maintained and the office staff is always courteous and so helpful.

The apartments at Deer Valley may appear to be remodeled but in reality they are a repainted disguise much like the personalities that run their leasing office.

I would like to first say that I honestly did not have any issue living at Deer Valley, for the most part the complex is clean, the maintenance team is generally on top of their game.

I will start with the remodel. When you walk though pay close attention to cabinets, which are refaced and repainted inside with cheap paint which will... chip the second you place any heavy pans in them. The floors are advertised as wood, it is vinyl sheet flooring, not anything close to wood. Cheap granite slabs that on top the refaced cabinets. The bathrooms have the same touches, non of the toilets or showers are replaced. The bathroom we had in our master has black mold growing in it upon move in, inside the grout. Specifically in our unit we had overspray from wall paint on the windows.

Lastly, the move out! I would like to first say that we moved out of Deer Valley for no reason other than to move to a different part of town. When I gave Deer Valley our 30 day notice to move out I specifically scheduled a pre move out inspection and a final inspection which you can be present for by law. When our pre move out inspection was conducted no damages was noted. The day we move out, the maintenance team member who came out to do our inspection and take out keys, once again said no damages noted. 21 days pass and I receive no letter from Deer Valley nor have I received my deposit. I contact Cindy at Deer Valley and ask why I haven’t received anything. They email me a bill for $22 and say that my deposit of $400 was used for damages found in the inspection. Paint, cleaning, carpet, so forth.

Basically what Cindy and the property manager Theresa do is. They conduct an inspection while you are there, give you all the paperwork that it has been completed, then go back into your apartment after you have handed over your keys and conduct another inspection. This inspection now has all sorts of damages that you have no way to remedy and they charge you for it.

I, as another individual on here has posted have been a military member for 10 years and have not seen this level of deceit from a landlord before.

It’s a decent community but the people who run it are not honest and will lie to your face to fill the pathetic excuses for overpriced apartment they manage. Read More