5/8/25
Bad management
Apartment used to be nice, but has gone downhill fast. Mostly caused by willful negligence of management. I have been complaining about a neighbor smoking in their apartment for months. The smoke engulfs my kitchen in a wretched miasma. It is basically unlivable every time this happens. Mangement is doing nothing about it despite smoking being a violation of the lease terms. Apparently, my neighbor who is smoking is also an employee of the apartment complex, which may be why they are letting him... get away with it. Save yourself some time and don't even bother considering this place until they get new management.
Review from Apartments.com
Property Manager at 388 Beale responded to this review
Hi Lyra,
Thank you for taking the time to share your experience. We're truly sorry to hear how difficult things have become, especially with something as disruptive as persistent smoke entering your home. That’s incredibly frustrating and... understandably upsetting—no one should have to feel like their living space is being compromised. It’s especially disappointing to hear that this has been a recurring issue and that you feel your concerns haven’t been addressed. We know how much pride you once had in the community, and it's disheartening to hear that things haven’t lived up to those earlier expectations. Thank you again for your honest feedback.
Warm regards,
Sidney - WeCare@udr.com