The Lex

We been here more than a year, it has been one of the worst experiences we had. Your car gets broken into, your packages get stolen, mail gets stolen out of a secure mail room with a camera. Pest control only comes once a week and around holidays it takes more than two weeks. They broke our shower door and didn’t notify us, instead installed a used one upside down without even bothering to clean it. They won’t take any responsibility, management is the worse place to go to with an issue. They... charge you all these extra fees and than for billing you those extra fees they also charge you! Read More

The parking space is so tiny and if you get assigned a spot next to wall, I hope you are really skinny otherwise you won't be able to get out of your car.

Firepits- CLOSED to save gas costs
Hot tub- CLOSED for three weeks
Pool- HEAT TURNED OFF to save gas costs
Yoga room- CLOSED ON Mondays, Sundays, and every day else after 6 PM
Conference room- CLOSED ON Mondays, Sundays, and every day else after 6 PM
Games room-CLOSED ON Mondays, Sundays, and every day else after 6 PM

The amenities here are a joke. Had we known this was the case before moving in, we would've chosen another property, preferably one not managed by Equity Apartments.

Pros:
Modern apartments and amenities
Close to shopping centers, many dining options, transportation and a park.

Cons:
Multiple car break-ins
Packages are constantly stolen
Many homeless people sleeping around the complex
Management does not care about your concerns, and will tell you to call police instead.

The apartments are beautiful but absolutely not worth it.

I'm now in a very disappointed situation with the LEX apartment and I think I'm fooled by the management team and I will have to pay $900 more than I expected.

In April, I decide to renew my lease for ‘two months’. However, the contract showed a ‘two months plus eleven days’ lease term. When I asked why the lease term is longer than I expected. They told me 'It is the date the system puts that way you have some wiggle room to let us know what your plans are for the next lease term, if any.’....

I believe everyone who see this reply will think that the lease term is still ‘two months’, but the resident have 11 more days to decide whether to move out or renew their lease, which the wiggle room stands for.(From my perspective of view, that is: instead of a 30 day notice, we can inform the management team 20 days before the lease ends.)

Then in this month, I told the management team I’m going to move out right before 20 days of my current lease. And I found that: I AM responsible for that 11 more days. I prepared my moving out and planned everything and now my planned is ruined and plus, I have to pay more money for that.

When I discussed this issue with the management team, their attitude made me that I was fooled again, the only two options I have now: 1)Responsible for the 11 more days since I have signed the contract 2)Responsible for the 9 more days since I made a 20 day notice instead of the 30 day notice.

That is so clever of you! I was truly shocked. From the beginning to the end, no one ever clearly told that me my lease term is ‘two month plus eleven days’ after I cleared stated I want to sign a ‘two month’ lease. Furthermore, I was fooled twice by the word ‘wiggle room’, now whatever I choose, I need to pay 10 more days!

The very first fault was that the management team ruined my lease term and used ambiguous words while explaining to me. Guess what kind of lease will be two month plus eleven days? The management team never ever admitted this is actually their fault and tried to make me be the one who is responsible. That is super UNFAIR. Read More