3/23/26
Warning don’t move here
This issue has been ongoing for over seven months and is materially interfering with our health and well-being due to the persistent smoke entering our apartment.
We have reported this repeatedly during this time, and no effective action has been taken to resolve the situation. The continued exposure to smoke is unacceptable and is impacting our ability to safely live in our home.
Instead of addressing the smoking violations, the focus has been placed on adding my husband to the lease. These... are separate issues. It is your responsibility to enforce the lease and community rules, including the non-smoking policy.
It is also concerning that other apparent lease violations, such as excessive occupants in neighboring units, are not being addressed, while our repeated complaints continue to be ignored.
Given that this has been ongoing for seven months, we are requesting immediate and documented action to resolve the issue. If this is not addressed promptly, we will be filing formal complaints with the Better Business Bureau, the health department, and other appropriate agencies, as well as documenting this publicly through reviews.
At this point, we expect this issue to be taken seriously and resolved .
Review from Apartments.com
Property Manager at Copper Stone responded to this review
We sincerely apologize for the problems you've been experiencing and we truly regret that these issues have affected your well-being and living conditions. The health of our residents is always a top priority, and it's clear we've fallen short in... this instance. We understand your frustration regarding the enforcement of our non-smoking policy as well as other lease violations. Your serious concerns have been noted and escalated to management for immediate attention. We guarantee an immediate investigation into these valid complaints, aiming to provide a prompt resolution that meets your satisfaction level. Our goal is to ensure every resident feels secure in their home, and we're committed to making this right for you.






