3/19/26
Absentee Managment
Management will barely even put in the bare minimum here.
Parking: Hopefully you don’t want to park in the parking lot because there will not be spots available if you get home any later than 5pm.
Maintenance: These apartments are extremely run down and if you put in a ticket they will bandaid fix it instead of repairing or replacing.
Noise: Any and all complaints you have will be ignored by management, no matter what videos you give them or how bad the issue is.
Grounds Maintenance:... Nonexistent. Lines in the parking lot are faded beyond recognition. The grass is littered with used condoms, dog poop and cigarettes.
Don’t live here. Go across the street for a better apartment experience.
Review from Apartments.com
Property Manager at Ranchstone Apartment Homes responded to this review
Hi there,
We're very concerned to hear about your experience, and this is not the level of service we aim to provide our residents. We strive for a much higher level of care and communication than what you've shared, especially when it comes to... maintenance and upkeep of the grounds. We hope you'll allow us the chance to better understand and address this. Please contact us directly at West@HighmarkRes.com so we can look into this more closely and work toward a resolution.