Fossil Ridge Apartments

Our Opinion: While living here we had several major security issues including drug deals next door, someone attempted to break in our glass door and we had to get a swat team escort to leave our apartment during a shootout in the apartment next to ours. We asked the apartment manager to help us and we feel they put us in danger by keeping the drug dealers and not evicting them even after all the police activity. We also had air conditioning issues that were not resolved for 2-1/2 years. On top... of all this they also kept our security deposit for carpet when we could finally leave. We lived there for over 3 years. We had pets yes but they needed to replace the carpet anyway.
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2 months after moving out, I received a bill for carpet replacement due to "dark stains". Not only did they keep my $600 deposit, but also want me to pay an additional $630.

PRIOR to moving out, someone walked through the apartment with me and saw no issues. I also shampooed the carpet prior to leaving and saw no visible stains, certainly nothing that couldn't be spot removed by a professional cleaning company, which is part of their process after each turnover.

The carpet was 5 years old and,... again, had zero visible stains upon my moving out. Read More

About midway of my daughter leasing an apartment fossil Ridge changed the parking rules. You can no longer park by the rental apartment. All guests have to park in the parking lot next to the clubhouse. Last night when I went to visit my daughter, I tried to park near the clubhouse and the lot was full. There was nowhere else to park so I had to leave. Fossil Ridge is going to start losing tenants if guests can’t park. Ridiculous!

Maintenance is a joke. The front office staff is ever changing. They record all phone calls but don’t expect them to stand behind their word cause you don’t matter if you live here.

My son and I are enjoying our residence.

There are a few set backs with the location of our unit, but we're adapting.

Just had a couple maintenance needs and the crew were very prompt in addressing the issue.

Only con is the parking. I feel for the mgt team having to deal with this challenge. Obviously, the builder didn't allot adequate open space for the parking and garage needs of this community.