The Manchester Apartment Homes

Tenaj plays a big role in why this experience was so great, she was really cooperative , very engaging and kept me updated throughout the whole process. It was an exciting moment and she definitely helped make it less stressful. She helped answer any comments, questions, concerns I had.

Ever since the rental management company got changed last year, the overall condition of the community and quality of maintenance services has turned out to be surprisingly abysmal. The advertised indoor pool gets closed on frequent basis. There has been a huge SAFETY CONCERN in the community these days. There were no proper prompt maintenance or response for service requests. We lived with a water leakage from the adjacent HVAC unit for months until it was properly fixed. Lived seven months... with a BROKEN A/C UNIT for which multiple service requests for replacement were repeatedly deferred. And above all, good luck with getting back any of your SECURITY DEPOSIT as all your money will be deducted one way or another even if you rent there for long term. Read More

The people living there makes it feel uncomfortable they leave stuff all over the place and they don’t give back your $200 deposit even though it say it will be refunded

The apartment next door to us flooded and water leaked under the wall into our apartment. The property management team sent maintenance to dry the carpet and then put it back down. A month later, we’re covered in rashes, there are black mold spores on the clothes in the closet, and my ten year old is having trouble breathing at night. The maintenance team came and determined that the carpet needed to be replaced, the baseboard needed to be replaced, and they needed to open up the wall and see if... there’s mold inside. The property management team decided that was unnecessary and had a painter come paint over the wall instead. We reached out to the maintenance team to ask why none of the mold remediation was executed, and he assured us that there is in fact no mold in our apartment. So we opened the wall. Guess what? FULL OF MOLD. Property management team hasn’t called or emailed us back, maintenance team hasn’t provided next steps, and I’ve been assured that there’s no circumstance where they will move us to another unit. DO NOT RENT HERE. Read More

I moved here less then 2 months ago.
First I was not told there was an arrangement with COX cable to have installation done asap for free. As a result I waited over 1 week for internet, which i MUST have to work. I had to stay in a hotel to work.
Lobby, elevator dirty. Hallways dingy. Carpet and walls in apt art depressingly old, dingy, pathetic. Blinds FILTHY and pieces broken off. All windows filthy, noisy - window sills gross. Aren't these apts cleaned for new tenants?
POOL: Deciding factor... coming here was indoor pool, Enjoy swimming in summer but also needed for PT. It's NEVER open when I go. Today - JULY 4 - pool, common area, sauna - closed. I planned entire weekend based on poolside today.
The common area has "free wi-fi". This is not true. You get free wi-fi ONLY using their computers. And this was another reason I moved here - the free wi-fi in common area.
To top it all off, new management shows incorrect rent charge. I'm very unhappy here. Read More