Tuscany Pointe at Somerset Place Apartment Homes

Management company will charge you for damages caused by their own lack of upkeep of the property. the final walk through is done only once you hand over the keys and they add charges to your account and avoid your phone calls and emails once you try to review the charges with them. Run away as far as possible from this place.

Excellent staff and location. Property holds monthly resident events and maintenance is on point.

I've lived at Tuscany Pointe at Somerset Place for nearly a year and have to say I am overly excited about the addition of the new amenities. I was out using the putting green by the pool the other day and it was so much fun. Iliana and Constance are delightful and great to talk to and address all of my concerns quickly and efficiently.

I have been living here for about 2 years now. The amount of problems I have experienced in this apartment is outrageous. From my dishwasher over flooding and flooding my kitchen, to my dryer duct shredding and blowing lint everywhere, to my washer leaking so much on to my laundry room floor that created mold and damage to the floor, to my water heater flooding my entire living room and bathroom linen closet, to now mold growing in my air vents. This place is a nightmare to live in. When I put... in a maintenance request, even concerning something as serious as mold, they don't show up for at least a week or more. They want to say there are so many amenities here, yet our pool has caution tape around it at least every other week, not to mention the lack of parking in this place for the amount of people that live here, and the fact that we pay to live in a gated community, yet the gate hasn't worked here since the day I moved in, almost 2 years ago. Read More

If you want working appliances and air conditioning, don't rent here. Washer was broken for over a month with no communication from the leasing agent. Air conditioning didn't work causing power bill to be ridiculous. Leasing agent very slow to return calls, emails, even urgent ones. Hot water did not work. Bath tubs are painted, paint chipped off. You need to really pay attention to your bill, many mistakes. Poor quality windows, stove countertops, bathroom. I cannot say enough bad... things. Read More