7/21/26
Totally frustrated
While the outside looks nice. The apartments are old. When I first moved in, the closet door was broken. It took them three times to finally replace the sliding rack. The maintenance team does patch work. Nothing is new. They harass you about items on your patio. Leave threatening notices. They don't have any community events. Except food trucks. No community relations. They go by the letter of the law. I can't wait to move. Unfortunately I just renewed my lease. They don't care about you at all... . All about the money. Mental health is real, and people are struggling, the last thing we need is to be harassed at home about petty rules and regulations.
Review from Apartments.com
Property Manager at View Carlton Arms responded to this review
Thank you for sharing your feedback. I’m sorry to hear about your frustration, as this is not the experience we want for our residents.
We apologize for the delays and repeated repairs you experienced, as well as any concerns with the quality of... maintenance. Your comments will be reviewed with our team to ensure we are improving both our response and workmanship.
We also understand your concerns regarding communication and policy enforcement. While we do uphold community standards, we strive to do so in a respectful and considerate way, and we regret if this has not been your experience.
Your feedback on community engagement is appreciated, and we will take it into consideration as we look for ways to enhance the resident experience. We had a resident social this month and have our calendar already scheduled for the remainder of the year, so stay tuned.
We would welcome the opportunity to speak with you directly and work toward improving your experience.
Stacey







