Atwater at Westchase

I have been living at Atwater at Westchase for over 8 years, and until recently, I was generally satisfied. However, for the past year and a half, I’ve been dealing with a persistent problem that still hasn’t been properly resolved—despite multiple maintenance requests and complaints.

Every time it rains, water enters my apartment through the bedroom. One of the main issues is that the garden soil, located directly in front of the bedroom window, is actually higher than the apartment floor.... This allows water to flow directly toward and into the unit. On top of that, the gutter system is not functioning properly—it overflows during rainfall and sends large amounts of water pouring down like a waterfall in front of the window, across the porch, and over the stairs.

Maintenance has attempted to fix the problem several times, but none of the efforts have addressed the real causes. They replaced the windows and poured cement near the window, but they never lowered the soil level or repaired the gutter system. As a result, water continues to get inside. While the problem has been slightly reduced, it’s still unacceptable. At one point, water was even leaking through an electrical outlet.

More recently, when the apartment above mine was being renovated, the painter mentioned that the wall near the window was soaked and the wood and sheetrock had to be replaced due to water damage. This suggests the issue goes beyond my unit and may be related to the roof or gutter system.

Management has been aware of this for well over a year and a half, but unfortunately, a lasting solution still hasn’t been implemented. As someone who has lived here for 8 years, I find this very disappointing. I hope the owner of this condominium becomes aware of the situation, because I doubt they would approve of how it’s being handled. Temporary fixes are not enough—this issue requires a permanent and effective resolution. Read More

My husband and I absolutely love living at Atwater! From the moment we applied, we experienced nothing but professionalism, kindness, and efficiency. Merelin was a pleasure to work with during the application process—she made everything smooth and stress-free.

The community is fantastic—our neighbors are friendly, and there’s a true sense of belonging here. The rental office staff goes above and beyond to ensure residents feel valued and heard, which is a refreshing change from our previous... experience in a poorly managed community.

One of the biggest highlights is the seamless maintenance service—requests are handled promptly and efficiently, making living here worry-free. The property itself is beautiful, well-maintained, and truly feels like home.

We feel incredibly blessed and grateful to be part of the Atwater community, and we highly recommend it to anyone looking for a welcoming and well-managed place to call home! Read More

For me this place is excellent because it has beautiful views, it is very quiet, it gives me peace and I can rest! The staff is friendly and some very attentive with the need for tenants. If you need a comfortable and beautiful place at Water Westchase is your best option.Have a good day !!! @marelin

I have lived at this property for several years and I absolutely love it here. The apartments have gone through a lot of change in the last few years and it's only for the better. I used to live in one the apartments that was old and then moved to one that has the new appliances, nice cabinets, and counters, the new one is so much better. The people that work in the office have been very helpful anytime I needed them. The latest manager, Darcie really cares about the property and it shows when... you talk to her. The guys that fix things have been always nice and prompt. If someone has issues like they put on here I don't think they are trying to talk to the office because I haven't had any of those problems. I am a happy tenant. Read More

The office people are very friendly and get to issues quickly.
Renovated apartments are really beautiful. They have been upgrading common areas .