Essex Place Luxury Apartments

I’ve lived at Essex Place since 2015, and I’m happy to call it home. Like any apartment community, issues come up occasionally, but in my experience, they’re addressed and resolved quickly. That responsiveness makes a difference.

My apartment was remodeled in 2018 with all new appliances. I take pride in keeping my home clean and comfortable, including regularly cleaning and maintaining my carpet myself. I also rent two carports for my cars, which is a convenience I appreciate.

I’ve always... believed that a place doesn’t make you—you make it your home through the care you give it and how you choose to live. Essex Place has been that home for me for over a decade, and my experience here deserves five stars.
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The staff is always friendly and helpful. The community is beautiful and peaceful! I love all of the amenities the most! Especially the convenience of having a washer and dryer in my home.

They offer incentives for positive reviews. The negative reviews are more accurate. I lived here for 3+ years & 1 star is generous. You'll feel like every time you turn around, they try to rob your money & peace.

The property is not well-maintained. There are roaches & flying termites constantly inside, & hornets outside, but they charge monthly for pest control. On weekends, trash piles up around the one & only dumpster, & stays there all weekend. The apartments are poorly insulated. I paid... +2x the energy costs compared to other places. Also, only 2 maintenance men for 7 buildings, so repairs take a long time.

The front office staff, Alex & Sacha are very unprofessional, mean, & dishonest. Do not expect clear communication, follow-through, or basic respect from them. They will gaslight, mock, & hang up on you. If you submit a maintenance request & a part needs to be ordered, you won't get an update, timeline, anything. If you ask for one, Alex & Sacha are rude & irritated. The office closes w/o notice during the day, making it difficult to get help when you need it. Every year you renew, rent increases by $300-$400. They simply do not seem to care about their residents.

In addition, towing practices are aggressive & appear predatory. They find any reason to tow your car & make more money off of you. Vehicles are towed under questionable circumstances, & the process lacks transparency. Explanations must be sought out bc they won't communicate with you after the fact & often don't align with what happened, making these "justifications" suspect. Parking makes this worse bc it's very limited. If you don’t find a spot, you’re out of luck. Residents can rent covered spots for $25/month, & many sit empty. For what they charge in rent + how limited the parking is, it's absurd.

Icing on the cake is that, after I moved out, they claimed I owed them $+1,100 in “damages" without proof of such “damage.” I anticipated this, given management's seemingly thieving & robbing behavior & took photos & videos before turning in my keys. The notice was also sent to the wrong address. By the time I received it, they sent me to collections, leaving me no fair opportunity to respond. Collections dropped the charges bc Essex couldn't legally justify them. They still haven't returned my deposit's remaining balance. Document & keep records of everything. Take photos when you move in & out. You'll need it & possibly a lawyer. This place is managed by people who act unethically. Read More

I wish I would've known. I've been living here for quite some time now and believe I can sum up this complex well. Exterior: The breezeways and sidewalks are atrocious and never maintained. The pond is dyed blue on an irregular schedule and maintains a swampy color for most of the year. The water that comes out of the sprinkle systems smell like sewage. Parking is some of the worst I've experienced. Amenities are average. The grounds are regularly maintained - although the grass could use... improvement but is not essential. No building trash compactor/shoot included. Cannot keep you trash outside for even a minute or you will get a warning/fined. Interior: Cheap and easily dirtied carpeted floors that aren't maintained by the complex by request. Cheap fake wood floors in the kitchen, bathrooms, and doorway. Space is moderate. Appliances are average. IMPORTANT: Water pressure is horrible. Pipes often break. German roaches infest units and are nearly impossible to get rid of. This is a serious problem at this apartment complex. You can also smell what the neighbor may be smoking/cooking in certain rooms through the walls. Staff: Most of the maintenance men are pretty cool guys and work very hard to solve your issues. They're are also pretty quick and try and build relationships with the residents. I respect the work they do very much. The front office staff employment turnover rate is impeccable. There is someone new working there nearly every month. And they never get any better. I don't feel as though they care about their residents. All in all I would say avoid this place at all costs. Read More

If you don’t look too much into it the dog park and playground look like they are in decent shape. However, the resident kids know they can’t use the playground because it’s always covered in a tremendous amount of mold and is extremely dirty. But that’s not nearly as bad as the dog park. It does not have an actual dog park fence. That would have a concrete foundation along the bottom to prevent escape through the bottom. Well, there are several holes along the dog park fence so small dog owners... can’t even bring their dog. My dog even escaped through the fence once and he hasn’t been back since complaint after complaint has seen nothing but a loose spike to try to put a band-aid on the problem. Even if that wasn’t a problem it is flea-infested and bug-infested. Most dogs go home with fleas and owners are bitting up by not stop bugs. There’s no maintenance ever, other than emptying the trash. So when it rains the entire park area is unusable and completely flooded. Which doesn’t help any of the cleanliness problems. Most residents I’ve talked to were interested in this property because of these features and after two years or so most of us are unlikely to renew our leases.

Speaking of flooding, I live in building 5. From the front, it looks maintained from the back it is neglected because no one can see it on a tour. There are a few people who use that as a dog park alternative and know they don’t need to pick up after their dog back there. When it rains it floods and greats a poop smelling swamp that attracts so many bugs and frogs. Not just cracking frogs but frogs that scream all night long. That’s why I have to write out this message because I can’t do it anymore.

Benches looking at the water are always covered in trash and duck poop for weeks before they decide to clean it. Then it stays clean for a day. This is just the problems outside my apartment. Read More