Hawthorne North Druid Hills

Since moving in I have had nothing but problems. To start when I came to move in, the apartment wasn’t even ready! It’s been over a week and they are still working on repairs. I’m still down my dishwasher and a shower. One of the bedrooms even smells like smoke. They have one (wonderful and hardworking) maintenance guy trying his best to manage the whole property. If you move in here I hope you have some patience.

I worked with Anu and Raquel to get into my home, Anu helped with my touring and beginning my application and Raquel supported me with signing my lease and getting situated. Both have been a breath of fresh air in the Atlanta rental community. They listened to my needs, wants and questions. The community is beautiful, quiet, and has a lot of amenities. Plus for the price, the apartments are beautiful and spacious. My friends are looking to move once their lease is up and I hope we can all be... neighbors. I look forward to my future life here. Also it’s super close to everything! Would recommend Read More

We were given under 24 hours notice for a waterline repair where the building would lose water at 10am. It's nearly 6pm, no updates, no water. I called the office for 4 hours, the line dropping constantly or no one picking up until nearly 5pm, only to say they have no idea, laugh at me when I inquired about how we were supposed to shower and use the bathroom, and began just repeating themselves until I hung up.

This isn't the first issue. Mail room has break ins all the time, both gates will... break and be down for weeks straight, dog park is filled with astroturf with no water source even in the summer, and if you want a roommate, you better have one before you sign the lease or they will refuse to allow anyone else to live with you! Partners included!

The area is so nice, but the management is terrible and the place is overpriced. Don't bother. Read More

Don’t waste your time! I've been calling this complex for a week, and not once was my call answered (first red flag). I finally just come in hoping to schedule a tour. I walk in the lady sitting there is on her phone, doesn’t look up, its only us in the office so I know she heard me greet her as I entered. She gets a call on said cell phone a few moments later, so I wait a few minutes for her to finish and acknowledge me standing there, she never does so I leave. I guess she doesn’t work off... commission, but still horrible customer service. I’m glad this happened before I actually started the whole process. But I feel for the current and future residents if this is the treatment everyone receives at the place they call home. Read More

The new management company terminated my lease after less than a year to “upgrade” my apartment. The upgrades were new counter tops and some discount Home Depot backsplash tile. Less than a year ago I moved into an otherwise completely renovated apartment. I am a medical school student who had to incur the expense of moving and the inconvenience. They did not return my one time pet deposit that would have other wise been for the remaining years I planned on staying. They are increasing rents on... the “renovated” apartments by almost $400 a month. They will say it’s also because they added a microwave ($175 at Home Depot ) and a washer and drier but you can rent those for $40 a month. They are disorganized and the office staff does not communicate with each other. For the money, live ANYWHERE else. Read More