Treeline Ansley

I just renewed my lease here at Treeline Ansley and I wanted to give a shout out to Shyra, Juan and the rest of the team for their truly outstanding service. They are consistently friendly, helpful and respectful. Thank you for all that you do!

I faced significant challenges during my move-in experience with Gables. There were multiple issues, including:

Non-functional locks upon move-in
Significant cleanliness and odor issues in the unit (smelled like it was fumigated)
A moldy shower, broken sink drain, and damaged window screens
A SEVERE German cockroach infestation, which took two months to fully resolve. We killed over 100 in the first day alone.

These conditions made our transition incredibly stressful. At one point, we even... found roaches in our bed despite thorough cleaning. To avoid exacerbating the issue, we refrained from buying groceries and instead had to rely on takeout, incurring significant additional expenses. Frankly, it felt as though Gables was unprepared for our arrival, despite our lease being signed months in advance.

I appreciated Gables' efforts to address these problems, including complimentary pest control and replacement of infested appliances. However, these measures were reactive and do not change the fact that our initial living conditions were unacceptable. After requesting rent be refunded for the duration of the infestation, Gables gave us a $150 gift card - which was completely inadequate compared to how unlivable the apartment was for over a month. Read More

I like gables , my only issue is I seen 2 roaches…. One crawled out my vent and the other came out my shower drain , very traumatizing cus I hate bugs but …… other than these moments I’ve had no issues at gables . Took off two stars for the two roaches and one off cus the building has no security

Maintenance comes in a timely manner. They assist with my needs, and the main office has really improved. Could be cleaner in the hallways, but other amenities are kept very clean.

Love my space. Layout is amazing, location is great, wish guest parking was free but it’s Midtown so I get it. Being able to walk to the grocery store and restaurants is great.