7/20/26
Do not recommend
I lived at 100 South Luxury Apartments for two years, and unfortunately my experience declined significantly over that time.
The constant turnover created inconsistent communication and made it difficult to get concerns addressed from start to finish. During my residency, there were five different property managers. It often felt like management was more focused on creating social media content than communicating with and supporting the residents who lived there.
Maintenance issues were... another ongoing frustration. Many repairs felt like temporary fixes rather than permanent solutions. There is a roach problem throughout the property, which could be expect with apartment living, but at one point a replacement dryer was installed with dead roaches still sitting on top of it. For a significant period of time, pest control consisted of maintenance staff applying Bug Barrier rather than a professional pest control company. Considering the rent and additional fees residents pay, I expected a higher standard of maintenance and pest control services.
The amenities were also disappointing. The pool, fitness center, and Wi-Fi lounge were frequently unavailable or unusable, making it difficult to enjoy amenities that residents pay for.
Safety was another concern. The entrance gate was frequently broken, and during one security incident the property was breached, resulting in more than a dozen vehicles being vandalized and ransacked.
The move-out process was the final disappointment. I disputed damage charges that I believe were unjustified, and additional allegations that were not documented on my original move-out paperwork were raised only after I challenged the charges. Despite my efforts to resolve the matter professionally, the charges ultimately remained.
Overall, the high turnover of both management and residents speaks for itself. If you’re considering renting here, document everything, keep records of every maintenance request and communication, and thoroughly photograph your apartment at both move-in and move-out.
Based on my experience, I cannot recommend this community.
Review from Apartments.com
Property Manager at 100 South Luxury Apartments responded to this review
Hi Aaliyah, thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet your expectations. While we respect that every resident's perspective is different, several statements in your review do not accurately... reflect our community, and we'd like to provide additional context. We understand that management transitions can be frustrating, but our team always remains committed to supporting residents throughout any changes. Please know resident communication at no point takes a back seat to marketing or social media efforts, as multiple channels always remain available to address concerns. Regarding pest control, the community has always maintained regular treatment or preventative service with a professional pest control company. While maintenance staff may have addressed isolated issues between scheduled visits, this was never a substitute for professional treatment. Likewise, the condition of the replacement appliance you described is not consistent with our standards. As with any apartment community, amenities occasionally require temporary closures for maintenance, repairs, weather, or safety reasons. These interruptions are never ideal, but they are made to preserve the long-term quality and safety of the facilities rather than to limit resident access. At no time are our amenities closed or unusable for any extended length of time. The security incident you referenced was unfortunate and understandably upsetting for everyone affected. While no residential community can guarantee that criminal activity will never occur, we responded appropriately and continue to ensure the gate is always repaired and operational. Finally, move-out charges are based on documented inspections and lease obligations, not whether a resident disputes them. If additional information becomes available during the final inspection process, it may be included as part of the documented assessment. We understand not every resident will agree with those findings, but they are not issued arbitrarily. We appreciate the time you spent as a resident and regret that your experience ended on a disappointing note. Feedback—whether positive or negative—is valuable because it helps us continue improving. We wish you the very best in your next home.