Creekside at White Oak

A classic “if I could give it zero stars I would.” The experience I’ve received from Creekside at White Oak is actually comical because of how atrocious. I would recommend the Quality Inn over this place. After signing my lease and set to move in on a certain day, about 15 hours prior to my move in, they EMAIL me to let me know my unit would not be ready for another week. No other information to offer, and of course no answer when I immediately respond and call. This was on a Friday afternoon.... Movers scheduled deposits paid. No where to go. I terminated the lease at this point because that was clearly a sign from God. However, I had already turned on power and gas to this unit. I called to have that turned back off, only to receive a bill of over $100 from Coweta EMC to this unit. I also had activated renters insurance for around $70, which they confirmed they would turn off and refund. Imagine my surprise when I received the monthly charge on July 1st! After reaching out to the property management company who owns this property and emailing the property COUNTLESS times with zero response, I tried calling. Again. I finally got an answer from the 4th phone number I found of theirs, from a person who could only pass my information along. To my surprise, I received a call back the next day around 6pm. Being so late in my working day, I missed the call. I’ve reached back out multiple times because they have still not refunded the renters insurance. I am at a loss of words from just how terrible this apartment complex is managed, and beg you to steer clear. My next steps are legal action. It is now August 10th and I still do not have my money back. Guess they don't know what people are capable of when owed money! Read More