Terraces At Suwanee Gateway

We moved in about a month ago and I really cannot say enough good things about this complex. Its centrally located to pretty much anything you’d need and the staff are second to none. Sarah was more helpful with our questions and concerns before we moved in than we could have imagined and continues to be a tremendous asset to this community. The maintenance staff are all top tier and remembered us by name within the first week of moving in.

We submitted a maintenance request in the online... resident portal for something in our apartment expecting to hear back some time later in the week and Reggie knocked on our door in less than thirty minutes. Reggie, Sheila, Wanda, and ALL of the maintenance staff are beyond kind and helpful.

Overall, we couldn’t have been happier with the entire move-in process and all of the staff here at the Terraces. We are beyond grateful to have everyone that we do in this community. Read More

I would highly recommend looking elsewhere. You will get notices for not paying on time even if you have because the office staff routinely clicks send to all when sending out notices. When I moved in back in May 2021, the floor was uneven and it took 2 times of having a subcontractor replace the floor for it to be reasonable. 2 other things to note is the shower in the master suite had stains, no big deal on my end. Fast forward to moving out, I am being charged $120 "damages" to the shower... that were there prior to my move in. I also paid the utilities for July on August 1st, surprise, they re-included those same utilities I already paid with the "damages" I caused to their unit. Also, I split from my fiancée back in February and we signed all the paperwork to release her from the lease. When they sent the lease renewal, wouldn't you know it, it still listed my ex-fiancée who moved out after we both signed the form releasing her and me proving my income. The maintenance staff was friendly, but they've tacked on some charges to me for things that were already in the condition they were prior to moving in. I kept the grounds clean, picked up after my dog and was not an issue to anyone during my 26-month lease. This property is poorly managed. Read More

Roaches,Management there is none ,Loud cars. Nice are to live in horrible place to even think about signing a lease with them over priced for what you won’t get.

The people and the company are awful! They are so rude and will do anything they can to charge you for the smallest thing. We did a final walk of the place and had everything signed off saying it was great, then later they go back and do a walk without you and charge you for things they never pointed out the first time. Do not live here, and don’t even try to talk to management because they will not help you and they will be mean to you and just hang up! If I could give zero stars I would.

The people and the company are awful! They are so rude and will do anything they can to charge you for the smallest thing. We did a final walk of the place and had everything signed off saying it was great, then later they go back and do a walk without you and charge you for things they never pointed out the first time. Do not live here, and don’t even try to talk to management because they will not help you and they will be mean to you and just hang up! If I could give zero stars I would.