9/2/26
Huge Disappointment
Pros
* Salt Water Pool
Cons
* Management & Entry: High staff turnover, unprofessional behavior, and ignored emails. Maintenance repeatedly enters without permission despite explicit written instructions.
* Maintenance & Mold: Requests are marked "resolved" without action. The AC fails constantly, humidity remains high, mold is growing on the bathroom ceiling, and wasps enter through exhaust vents.
* Construction & Noise: Thin walls and floorboards allow noise from neighbors in every... direction, plus heavy traffic from 10th Street. Kitchen cabinets heat up on exterior walls, spoiling food. Wall and ceiling cracks continue to widen.
* Safety & Environment: Secondhand cigarette/marijuana smoke and trash odors bleed into the apartment. Residents report drug use in parked cars, aggressive off-leash dogs, and uncollected waste.
* Amenities: Outdated key fob access system compared to modern smart-app properties.
Verdict
A severely mismanaged complex plagued by maintenance neglect, privacy violations, and structural flaws. The persistent mold, high noise levels, and lack of rule enforcement make it a poor fit for anyone expecting a true luxury standard.
Review from Apartments.com
Property Manager at The Laurel responded to this review
Thank you for taking the time to share your feedback. We're sorry to hear about the issues you've been experiencing, as this is not the level of service we strive to provide. Your concerns regarding management, maintenance, and overall safety are... being taken seriously. We have initiated a review of our procedures to address these areas promptly. Please reach out directly if you would like further assistance in resolving these matters.







