The Lakes at Lionsgate Apartments

This place is honestly a joke. The leasing office does absolutely nothing. They ignore calls, ignore emails, and act like helping residents is some kind of burden. If you need anything, good luck — you’ll be chasing them for weeks.

Maintenance is slow and half-done. Things don’t get fixed properly, and nobody seems to care. For the amount of rent they charge, the service is embarrassing.

Rating is (-10)
-0/10

Apartment is what I'd expect for the price range, office staff is very nice, trash is the main issue.
But the trash situation is out of control, 2 small dumpsters for 4 buildings with 8 apartments each that get emptied unpredictably. There is trash all over the ground around the dumpsters because they overflow ever other week. Now I'm sure in part this is due to the residents, but it gets difficult when the dumpster has been full for a week and you have trash that needs to go out. If they... cleaned up the trash situation it would be 4-5 stars. Read More

Do not live here. I NEVER write reviews, but holy cow if I can save someone else by telling them to stay far away from this place then so be it. Management is unresponsive - and charges fees without notification or explanation. Staff is never available, doesn’t call, email, or message back, and maintenance requests take on at least a month to get LOOKED at. Not to mention, the amenities were unusable the extent of my year long lease here. They are ignoring my attempts to get my deposit back and... instead have left a list of charges I’m supposed to pay-even after clarifying with the office several times the amount left to pay. Mold in the shower, broken appliances, and unreliable management really ruined the experience of living here. Read More

Worst year of my life living here. Staff is unresponsive and never on the phone, it took a month to have my shower even looked at. Every Upgraded appliance I had broke. They didn't even have a backup key for us so who knows where that spare key is. Don't even try the wifi! After 3 different companies came out they third one worked but was warned animals will soon chew the cables. Bonus points! Both pools have been inoperable for over a year. Great area, horrid place!

The management here is very rude, and maintenance requests have been open for over a year without resolution. When we ask for timelines to fix issues like the heater in winter and the A/C in summer, they don't respond for months and are very rude, say if you're not happy you can vacate the apartment(follow the leasing agreement for moving out early). In winter, they say they're busy with heater emergencies, and in summer, they say they're busy with A/C emergencies. Even these issues are never... resolved. They never return the deposit and ignore your inquiries after you move out. I am not the only, I have lot of friends stay here and have the same problem. Or you can talk to atleast few people and know about them.


A few months back, they emailed tenants asking for five-star ratings in exchange for entry into a prize draw. So, don't be fooled by the five-star reviews. They are just there to take money from you and show no respect.

Only come to this place if you have a lot of money, patience, and time to run around after them. Read More