Colts Run

Colts Run (Bayshore Properties) are owned by an out of state corporation and the staff on site are complicit and powerless to fight the corporate BS in getting things handled. My apartment had mold and needed repairs that caused over $15,000 in damages to my personal items. After nearly a year of maintenance requests, involving Code Enforcement, writing emails and letters to corporate and talking to the manager Savannah directly multiple times, I was told “do what you need to do”. After 9... months of hell, I was let out of my lease in an email by someone I have never spoken to with 30 days to move, no rent back and no remediation for my damages. The lease is over 100 pages long with a nasty arbitration clause. Tenants Beware.
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Over the years I've lived here the property has generally been acceptable. Hope you like boiling though, maintenance insists an 83-degree apartment is normal and refuses to help. Expect your electric bill to skyrocket as well due to the terrible ac units and lack of insulation.

Very disappointing experience and extreme dissatisfaction. Highly NOT recommended.

It started when we moved in. We had to struggle with Mice for at least two months. We had to buy mouse traps ourselves (caught myself two dozen of them, almost everyday). The service was so poor that we sometimes had to wait for a week until someone will come. The apartments are old... one night we woke up at the sound of water leaking from the ceiling flooding our apartment and damaging our furniture. Our... neighbor had to call the fire department because they were not answering the call and only came after three hours. When we desperately needed to extend the lease for only two months before we leave Kentucky, they charged us double the rate (paying two months rent each month) and we really regretted that because they sent us another bill for damages (more than a month rent). What really pissed me off is that when I mistakenly paid at the beginning of the month extra one month rent (through autopay system) and asked them to return it, they said we cannot do that it would be credited for the next month.
In summary poor service and management. Avoid at all costs. Read More

Most helpful staff I’ve encountered! One of the ladies in the front office gave me a run down of everything and walked me through every step of the application process. The complex is extremely clean and my neighbors seem nice so far!

The office staff have been amazing! They are extremely helpful and kind. Every time I have interacted with them, they have been professional while also being personable. They help with anything and everything you ask. These apartment are very roomy and charming! I love the layout, and for the price, you can’t beat it.