Villa Du Lac Apartment Homes

I lived there for two years and experienced several maintenance issues. When I first moved in, there was a stain in the bathroom sink, and over time it developed into a hole. I submitted a maintenance request, but no action was taken. Later, I was charged for the sink damage.

Additionally, I was charged for painting, even though there were no issues with the condition of the walls.

Villa has many great things to offer. Not just a great location, beautiful views and great employees! Maintenance is always on top of things I have never waited more than 2 days for a service request. The office personnel is great! The manager is very understanding and makes her presence known on the property. I lost my job and she worked with me until I got caught up on rent. Just an overall positive place to live!

Great place to call home. The views, the people, and the location are all fantastic!

I have lived here for 5 years now, and just prior to my lease coming up for renewal, the Owners finally did something right and Hired Jamie as the Property Manager. He is the first Manager in 5 years to show he actually cares about the Property and More So he cares about the residents. This guy has been seen picking up trash day and night, walking the property replacing light bulbs and even picking up dog poop. I had an emergency on a Saturday late night and when maintenance didn't come to my... repeated calls, Who showed up? The property manager. I was so shocked and impressed that a manager would come out to try to make it better, I immediately called off my new apartment search and signed another years lease! This guy was amazing!!! It still makes me annoyed that the person I have has to deal with since the disaster of hurricane Ida, that calls herself the 'assistant manager" is still in the here, and every time I call the office, she seems to answer the phone in her snarky tone, and is so rude everything I call, but as long as Jamie's still in charge, I know things will get done. I have heard that renovations will be starting again and can't wait to see the new improvements that will be done to the interior of the apartments, and plan to put my name on the list to move into one when they are ready! Read More

Don’t be fooled by the polished exterior - this place is no good. In the five years I’ve been here it’s been sold three separate times. If you move in here you will hear every move your neighbor makes. You will never be able to use any of the “fancy” facilities like the pool, gym, or business center because they’re always closed or broken. Management is rude (except for Amber) and even though maintenance is usually pretty fast, things break so often you’ll be calling them every week. My A/C was... constantly on the fritz, and after four years they finally took it apart. It nearly caught fire and they realized that it had been wired wrong since I moved in. They also don’t care about your privacy and will try to walk into your apartment without giving notice if they think you’re not there.
It’s not just management that’s a problem. This used to be a quiet place, but within the past two years my neighbors have made life here unbearable. Dogs bark all the time, their owners won’t pick up their poop, fire alarms go off at least once a week, there’s always broken glass in the parking lot or walkways, children scream day and night, people blast their stereos all the time, and people are constantly smoking cigarettes and weed. All of the long-term tenants like myself are leaving. Most other tenants only stay a year and are then evicted. It also has a massive roach problem and rats infest all of the first-floor apartments.
The view of the lake is lovely, but the noise from the interstate is unbearable. Don’t sell your sanity just for a pretty view! Don’t move here! Read More