Elevate

first spoke with a staff member who confidently presented the building to me, as a prospective tenant, as “smoke-free,” without mentioning any current smoking issues in the building. I later spoke directly with management and raised concerns that I had heard there may already be at least one smoker in the building. Management’s response was that, if smoking is occurring, they are making ongoing attempts to resolve it, and therefore still adamantly consider the building smoke-free. However, they... could not provide any timeline for when the issue would actually be resolved.

What I found particularly concerning was not simply the possibility that a resident may violate the rules, since no building can guarantee that will never happen. Rather, it was the apparent existence of a longstanding smoking issue in the building that, despite management’s stated ongoing attempts to resolve it, apparently remains unresolved while the building continues to be presented to prospective tenants as “smoke-free.”

The overall message I received was essentially: “We are making ongoing attempts to resolve it, therefore it effectively does not exist.” Read More

Review: Smoke-free in name only; serious safety concerns
Prospective tenants are not informed of ongoing smoking issues, despite the building being advertised as smoke-free. Residents are expected to document and report violations to management rather than management addressing them directly. We have experienced smoking from a neighboring unit for years—an issue management is aware of, even if active smoking is intermittent or denied by the resident. Most concerning is that the resident... reportedly uses an oxygen tank, which raises additional fire-safety considerations. There was also a recent unrelated fire that displaced residents to hotels for weeks. Investigations of apartment fires have repeatedly shown that serious incidents can arise from known, unresolved risks—not just construction conditions. If you are looking for a reliably smoke-free environment and transparent management, this is important to consider before signing a lease. Read More