Ashley Apartments

Beautiful ambience and clean environment, the leasing office is very professional and friendly.
I’m looking forward to a peaceful year ahead with proper management service.

Not a bad place to live. Been a Ashley's resident for a very long time; close to shops,restaurants,parks and movie theaters,Malls.
There could be done a better job selecting the residents,to keep it clean and family friendly.

I love it here! The staff are wonderful and friendly. My neighbors are great. It’s quiet and people are respectful of each other for the most part. Been here for 8 years and still not considering a move yet. It’s been a very pleasant experience.

So far so good here. I like this place and the environments. The leasing office people are very good, they give you good communication. The neighbors are very friendly and I like the area very good neighborhoods

Our experience with the leasing office has been disappointing due to repeated administrative errors and inconsistent communication.

Less than one week after receiving our keys, we found a notice on our door stating that we owed an additional $175 and $300. After speaking with multiple members of the leasing office, we were informed that the $175 charge had actually been intended for another resident who had requested a different unit. The $300 charge resulted from an error on our approval... letter. Prior to move-in, I had emailed several times to confirm the amounts due, and each time I was assured that the figures on the approval letter were correct. It was frustrating to receive a payment notice almost immediately after moving in because of mistakes made by the leasing office.

Unfortunately, this was not an isolated incident. Before move-in, we were told on multiple occasions that we needed to pay the prorated June rent along with the first month’s rent. We paid the full amount requested on June 10 when we received our keys. We have since been told that our payment was allegedly applied as an additional security deposit rather than toward our first month’s rent, and that our account is now behind. This directly contradicts the information we were given before move-in.

Everyone can make mistakes, but what has been most concerning is the repeated pattern of misinformation and lack of organization. Residents should be able to rely on the accuracy of the information provided by the leasing office, especially when it involves lease agreements and financial obligations. We hope management takes steps to improve communication, recordkeeping, and accountability so future residents do not experience the same issues. Read More