Kenilworth at Perring Park Apartments

The leasing staff are fantastic! No question or concern left unattended and they always help me with all my questions. I also want to make note about the maintenance staff. They respond quickly and the work is thoroughly done. They really make me feel at home.

I’ve been living here at Perring for a little over 3 years and really enjoy it. It's convenient, maintenance is prompt, the office staff is friendly and helpful and not to mention the gym pool and amazon hub are included in the rent! It is apartment living and the buildings are OLD, meaning you may hear your neighbor above, below, or next to you and the floors may squeak but if that is a concern, I suggest renting a top floor apartment. I had to send a noise complaint a time or 2 but it was... handled in a professional timing manner. Pest control is a big concern for me, and I did see a mouse, but pest control came to my home to seal holes and leave traps and I haven't had an issue since. The community parking lots and buildings are kept clean even though the residents do not maintain it but that just comes with apartment living. Overall, I love my apartment and would refer anyone to live here. Read More

I'll keep it brief, believe these reviews about the noise. You will hear everything from your upstairs and downstairs neighbors. If you report excessive noise to the office, they'll ignore you and won't respond or address the issues. They do not care about you. I work from home and am going back to school online at night. The loud partying, jumping off furniture, and slamming of the walls is really disruptive to my life. My dog is afraid of this place, I can't focus on my work, and am constantly... on edge. Looking to break my lease ASAP unless something changes for the better. Read More

I would not recommend living here, but I am going to keep my review of this place as objective as possible to give future tenants a realistic idea of what living here will be like in case this is the best option:

We moved in at the end of August to a renovated 2 bedroom apartment. The renovated kitchen was very nice and functional, with a lot of storage and counter space. The stainless steel appliances were very nice and seemed to be rather new. As for the rest of the renovations, the carpet... was not nearly as soft as what was shown on the tour; it felt rough and was very dirty upon move-in, so seemingly not new as advertised. The whole apartment, actually, required a thorough deep clean, and despite using an air purifier and smoke deodorizers , it constantly smelled like musty old cigarette smoke.

The people that live in this complex are not very friendly; nobody says hello to one another, nor are they very considerate of noise. The buildings are very old, and we could hear every noise our upstairs neighbors made. While noise is understandable in every apartment living situation, the noise in our unit was objectively LOUD. Footsteps and wrestling rattled picture frames on the wall. Overall, this is not a friendly, peaceful community and I would not recommend this place for those who are sound-sensitive, or have newborns or sound-reactive dogs.

We did not have any problems with bugs or rodents, despite living on the first floor, however if we had stayed any longer I’m sure we would have. Cracks and fissures started to form in the paint and around the baseboards/load-bearing beams (which honestly makes me question the structural integrity of these aging buildings…). The dumpster was not regularly emptied. I’m not sure if this had anything to do with the literal dumpster fire which occurred on New Years Eve, but at one point trash was not removed for nearly two weeks.

The employees at the leasing office were somewhat helpful, but they could have done more. We made several noise complaints, and some employees were more helpful than others. Big shout out to Jes, the assistant property manager, for being responsive to emails.

One positive aspect of living here was maintenance: they were great, and very responsive! Our AC unit broke and needed to be replaced during one of the heatwaves this past summer. Maintenance was out the same day and installed window units. We also had a clogged drain, and they responded promptly.

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Man, Kenilworth at Perring Park has really gone downhill since I moved in in 2015. I'm glad we bought a house this year because I couldn't live another lease term at this complex. The new property manager and office staff are useless. If they don't feel like responding to your messages, or if they don't like your question they just won't bother responding. I've tried contacting 3 separate times about the same thing regarding our move-out process. Whatever. Between loud, obnoxious neighbors,... poorly renovated (and extremely inefficient) apartments, random maintenance visits, you name it! They really threatened to fine us because our balcony "had clutter on it" while we were in the middle of packing and moving, and they knew it. This was not even a week after ignoring the emails mentioned above. Never missed a payment in 5 years but are quick to try to suck money out of you anywhere they can. I can't wait to be done with this place for good. If you guys really want to justify the prices you're charging now, some things really need to change. Read More