Pavilion Court Apartment Homes

The biggest issue with this community is the maintenance service. Requests take far too long to be addressed, and even when someone finally comes, the problems are often not properly fixed. Residents are left following up multiple times for basic repairs that should have been handled quickly and professionally.

It’s extremely frustrating to pay high rent while dealing with constant delays, poor communication, and temporary fixes instead of real solutions. The lack of urgency and accountability... from management and maintenance staff is making living here very disappointing.

I would not recommend this community to anyone expecting reliable maintenance or responsive management. Read More

DO NOT MOVE HERE! From DAY 1, this place has been nothing but a nightmare—a pathetic excuse for a business, but why would I expect any better from MORGAN properties? The apartment was disgusting and clearly hadn’t been cleaned or even inspected before they handed us the keys. There were random door knobs, mismatched light switches, nails everywhere—it’s taken us 4 whole months to even begin to feel settled because of the chaos.

The lack of follow-through, accountability, and basic care from... this place is shocking. And after 4 months of absolute hell, they have the nerve to hit us with random fees that make no sense. But wait, the office staff? They’re the icing on this disaster cake. Completely rude and dismissive—“Little Miss Shrug Her Shoulders” couldn’t care less about the issues. The leasing agent had the audacity to claim I refused a maintenance order, which is why it wasn’t completed. Are you serious?

It feels like I’m living in some run-down Novi Projects! I could be in another city paying less for rent if this is the level of incompetence I have to deal with.

STAY AWAY from this place! And PAVILION, spare me the automated reply asking me to “discuss” my negative experience. SAVE IT! I’ve had enough. Read More

You need to be really careful if you sign a lease here , horrible experience with all measures, dealing with the most unprofessional management team I’ve ever seen in my entire life. If something breaks, well good luck getting it fixed, they treat them tenets with zero respect if you try to follow up with them regarding your issues even if it is an emergency situation. You may see a trash in ground next to the dumpster area caused by broken dumpster lid !!! No lights or access to change the... lights bulb in your front door , balcony lights always on so you can set in peace in your own home ( by force ) . Unreal, so tough to live here. Read More

This place is absolutely horrible!! From the staff to quality of the apartments is all round a disgrace and not
Worth your money! Avoid these apartments!!! There are way too
Many issues to list out, rent goes up and nothing changes, can’t use any of the amenities they charge $55/mo. For, have to pay for parking, and the apartment falls apart. I’ve experienced 2 gas leaks, a broken dryer for a year, roach and spider problems first month moving in and was told it was a common thing to happen, to... the point the exterminator is here every Thursday at random buildings. Gas leaks have been a constant issue in the laundry room, consumers had to shut off my gas until the issue was fixed there’s been several fires, they found a dead body in a car a a couple months ago, I can keep going. It’s a terrible place to live and I can’t wait to move out of here! Read More

I was a little skeptical at first. New company over and with a new company comes new rules. After a while I can see the staff cares about the property. Maintenance is doing a lot better overall I'm satisfied especially paying this price for this square footage in Novi!