Crossroads at Elm Creek

I'm a former resident who loved the local area and the layout of my apartment unit. I didn't enjoy the very potent scent dispensers in the lobby and community rooms but it was tolerable. I'd still be living there if it weren't for the data mining operation sponsored and facilitated by upper corporate management.

I work in the tech industry so when I received a random email from a company I'd never heard of. "PetScreening" was saying my management was requiring me to sign up for this service... and that my profile was "out of compliance" I would have bet money this was a phishing attack. Management never told me about this 3rd party service, I had to ask to confirm it wasn't a cyber attack.

I looked at the privacy policy and this 3rd party service was harvesting all sorts of data unrelated to pets such as my place of employment, "data inferences", web browser cookie information, etc, and sending it all to another set of third parties.

Management confirmed this was a real service. When I asked them three basic questions:

* Is this required by my current lease
* If so, are there non-invasive alternatives
* If not, justify why I must sign up for this service and give up my data.

They didn't respond for an entire month. It was when I got fed up with all of the "out of compliance" emails I was getting from PetScreening that I heard anything from them. After too much back and forth, lots of anxiety and frustration, I found out that it would be required on my lease renewal *nine months* from when I was receiving those emails. I also found out that I could "opt out" of the data collection by performing some nonsense in the PetScreening portal.

The point is, I've moved on, I'm still getting "out of compliance" PetScreening emails, and I've come to find out that my former management can't unsubscribe me from those emails. It's *my* responsibility to reach out and ask I be taken off the list.

I've lived many places in my life and most of them didn't look as nice as this place. But this is the scummiest place I've ever lived. Don't be fooled by the smells, pleasant decor, welcome packages. The corporate management only wants your data and your money and the local management is powerless to do anything to protect you. Read More

Crossroads at Elm Creek is an awesome place to live. I've lived on first floor since July 2022 and it truly is comfortable and quiet. The management takes pride in keeping the place clean and caring for the residents. I've always felt safe and secure. If there is an issue, which there was only 1 during my time, and management dealt with it timely. They communicate with residents so you are informed of anything happening at your home. The location and proximity to restaurants and major highways... is so convenient. How can you beat a 60 degree garage to drive out of during a snow storm? I would highly recommend it to family and friends! Read More

Enjoyable Apartment & I love my apartment. Thanks to the Crossroads Management & Maintenance staff for your service.

I was not looking forward to living in an apartment in-between houses, but I LOVE it here! The atmosphere and neighbors are friendly. Everything is clean and well-kept. Staff is very responsive and friendly. It is very quiet - we rarely hear noises from neighbors, even though there are many pets and small children here! It is great being so close to Elm Creek Park and shopping, restaurants, & services on Maple Grove Pkwy.

If youre looking for a clean, quiet & convenient apartment community, this is an excellent choice. The management staff are super responsive and so friendly.