7/22/26
Not a great experience under current property management
We rented an apartment for our daughters while they were working at Mayo Clinic, and the location is excellent. We initially rented from Grady, who was fantastic to work with. However, during the year, property management changed to Kalli, and our experience at the end of the lease was very disappointing.
I (their mother) personally cleaned the apartment thoroughly, including removing every drawer from the fridge and freezer to defrost and clean. Despite this, a portion of our deposit is being... withheld for cleaning kitchen appliances. This is normal cleaning to turn over an apartment between tenants.
Communication with Kalli has been frustrating. She did not clearly outline what items should be left at move-out. Got a showing request with short notice and a curt reminder to clean the unit after tenants had left for work during the last month of the rental. Based on our experience, I would not recommend renting here under the current property management.
Review from Apartments.com





