1/8/26
Verified Renter
Office and on site maintenance professionals are awesome! I have always found the office administrators to be very helpful, easy to work with and highly professional. This has also been true for any maintenance workers I have interacted with, or simply passed in the hallways. My only concern with Ascend is the working condition of my building’s only elevator. When it is non functional, it is not an inconvenience, it is a hardship. I live on 3rd floor and live with ongoing Orthopaedic issues that... make it nearly impossible to climb multiple flights of stairs. Aside from the poor elevator service, Ascend has been highly impressive with how well the admin handles other everyday issues and maintenance issues. The buildings are very clean, very well cared for. I am grateful to reside here!
Review from Apartments.com
Property Manager at Ascend at Woodbury responded to this review
Thank you for taking the time to share such thoughtful feedback. We’re glad to hear our team has been helpful, professional, and supportive, and that the community is clean and well cared for. We also understand how impactful the elevator issues can... be, and appreciate you sharing that perspective. Your comments have been shared with our team, and we’re grateful to have you as part of the Ascend community. Please feel free to reach out if you’d like to connect further.