7/28/26
Don't expect your security deposit back
I lived at this apartment for 5 years. I took fantastic care of my apartment over the time and I was still withheld money on my security deposit. I had to spend weeks going back and forth with workers and managers to even get information on why my security deposit was withheld. They ignored me to start and then when they finally started making contact with them it took weeks to get photos of the "damage" and the story of where the damage was changed on multiple occasions. As someone who took... pride in taking care if their apartment it was very disheartening to be treated like that at the end of my lease. The apartments are decent but I wouldn't recommend unless you are fine with never expecting to get your deposit back. They'll find some way to keep it.
Review from Apartments.com
Property Manager at Unity Lofts responded to this review
Thank you for sharing your experience and for being a resident at West 7th Lofts for five years. It’s clear that you took great care in maintaining your apartment, and we sincerely regret that your move-out process left you feeling disappointed. Your... feedback about deposit communication and your concerns about transparency are taken very seriously, as we always aim to provide respectful and clear interactions with our residents.