1/10/26
Disappointing Move-Out Experience After 3 Years of Loyal Tenancy
I have been a resident at The Monarch for nearly 3 years. During this time, I always paid my rent on time and complied with all community rules. However, my experience during the move-out process has been extremely disappointing and unprofessional.
Due to a work relocation, I had to move out of state. Despite providing 2 months' notice and fully vacating the apartment in mid-November 2025, I am still being forced to pay full rent for an empty unit because my lease runs until April 2026. While I... understand lease obligations, the management's lack of effort to re-rent the unit is alarming.
While I am paying for my vacant unit, I see on their website that they are listing other similar units in the building for lower prices than mine. This makes it impossible for my unit to be re-rented, effectively forcing me to keep paying indefinitely. They claim demand is low, yet advertise "Last Unit Left" to attract new people.
Even though I have vacated the property and returned my keys and transponders, they continue to charge me for "Additional Rent" items like the second parking space and amenity fees. I am paying for a gym and a parking spot I cannot physically access.
Management has shown zero willingness to negotiate or offer a reasonable buyout option that doesn't involve excessive penalties, unlike standard practices in other luxury communities.
I strongly advise prospective tenants to review the lease terms carefully, especially regarding early termination and job relocation clauses. Once you sign, do not expect any cooperation or goodwill from management if your life circumstances change.
Review from Apartments.com
Property Manager at The Monarch responded to this review
Thank you for taking the time to share your feedback and for being a resident at The Monarch. During our discussions, we did provide two available options for you to choose from. We’re sorry this experience did not meet your expectations and... encourage you to contact our leasing office so we can address any remaining concerns and provide further clarification.