Vista at Town Green

Lived here for less than one month and already have water damage and issues in my apartment. One week in I noticed signs of a major water leak issue. The snow melt was getting into the wall and bedroom of the apartment saturating the carpet and showing water staining on the ceiling and wall. When I moved in, they made me aware of relatively small water stains on the wall near the floor however I had no idea that this has very likely been a recurring issue and that many other units in this... complex have similar issues. Another snowstorm down and new water stains coming through telling me there must be water in the wall and structure. The bedroom is unusable leaving me with limited space and uneasy move in. The management’s response has been unsatisfactory in my opinion. I thought this is a large complex and that the leasing management staff and the Harbor Management Group would be able to provide alternatives however they argued they could give any deduction from my rent even though this has been a huge inconvenience. Moving to another unit was a possibility but with a new security deposit, application fee, and an increase in rent due to the unit options being upgraded, not to mention moving fees I would likely have to cover. Both these responses were unsatisfactory to me. I understand the weather is a factor here, however poor previous maintenance of the building is as well, and I thought that they would be able to make this right but were outright unwilling to. Patching over the dry wall and replacing carpet is just not enough. Contacted the local Deputy Building Inspector and keeping them updated on this situation. Read More

I moved in a year ago. It was already overpriced but options were thin. When my lease renewal came up after a year there, they increased my rent $600 which was nearly 25%. I'm not sure what company would think that's okay. So I decided to leave. These apartments are significantly over priced compared to nearby properties with equal or better offerings. Plus pet rent, parking, and amenity fees are through the roof. The apartment was labeled at newly renovated but was done poorly and still very... outdated. Read More

Shuttle service to train station cut, pool hours cut from 10a-8p on weekdays to 4p-8p, even cut phone service to door buzzers so all 34 buildings have no buzzers or anyway to let people or deliveries in. As a result we alone have lost over $500 in packages. Front office will lie to you saying they are working on it but it’s been over a year. Community is currently gathering signatures and values of lost goods for a class action suite. Tv service in gym has been cut. Grills are over a... decade old, never cleaned and most don’t work. This place has only gotten worse and worse since Harbor Group has taken over and continues on that trajectory. Read More

My wife and I and our two year old daughter have lived at Vista at Town Green (Formerly Avalon Green) here in Elmsford, NY for the past four years. Harbor Group Management Company came in and took over back in July 2022 and rebranded as 'Vista at Town Green'

Our lease was ending this past week, and we never even received a renewal offer until I called to ask about it a few weeks earlier. Once they responded, they came back with an egregious 20% RENT INCREASE. Our previous rent increases... hovered around 3-5% for the past four years we've lived here. We pleaded with them to work with us and offer something reasonable, but the regional manager here in New York wanted nothing to do with it. It was take it or leave it. Just nasty.

They are full of greed and don't care about loyal, respectful tenants who help make the community a better place to live. I highly recommend avoiding signing any leases owned by this greedy, immoral company.

Beware and stay away. Read More

We had the sweetest nicest apartment until last week when the building put in a high intensity light outside our bedrooms. I asked them to turn it off and they refused. I sent photos and explained it's hard to sleep well.

My baby is waking up at 3am as if it's 6am because the light comes through the blinds even with curtain over the blinds. It's like a permanent daylight.

I'm not sure why this was put in, we have been there for many months.
This was the nicest space to live until they... did this.
We had to report this to the Greenburgh Building Inspector. Read More