Jefferson Tower

I’ve really enjoyed living at Jefferson Tower! The management office is always super helpful and friendly — anytime I’ve had a question or needed something, they’ve responded right away. Maintenance requests get handled quickly too, which is such a relief compared to other places I’ve lived.

The team here also does fun giveaways and community events pretty often, which makes it feel like they really care about the residents and want everyone to feel involved. The apartments themselves are... really spacious, and every unit has a balcony — such a nice touch, especially in the warmer months.

The location couldn’t be better either. It’s close to everything, especially Upstate, so it’s really convenient whether you’re working or going to school nearby. Overall, it’s been a great experience living here! Read More

Bed bugs and beetles. As soon as moved in, I found the kitchen was overrun with pantry beetles. These beetles were in every corner of the kitchen, living in piles of old food under all the appliances. I alerted the landlord to exactly what the problem was and even the identity of the bugs. I waited for Orkin to come, I waited for Orkin to order stuff to treat, and I am still waiting. It took a lot of convincing to get them to do anything about the beetles. It didn't take long for the beetles to... infest my things. I was revolted to find them in my coffee machine.

Having lived there less than 2 weeks, I then found constallations of bite marks on my body and bed bug shells behind my bed. They brought Orkin back and couldn't find live bugs. Sutten would rather let the infestation grow than treat it.

I have since left the apartment, with all my stuff still there. It will cost a lot of money to get the bugs out of all my possessions.

Their response to my emails really sums up their attitude: "When agreeing to a sublet, you are agreeing to take the apartment as is" Read More

Do not recommend. The elevators are constantly broken down and always have a smell of smoke coming from them. The parking lots for the past two winters do not get plowed well at all as they let snow sit in the parking lot all day. The ac and heaters are terrible and don’t work as much as they should and always bring off a terrible odor. Don’t expect truth or anything from the land owners as they constantly lie to get more out of the rent. You will most likely have to walk down the flights of... stairs multiple times because of the unsafety of the elevators. There is constantly a smell of smoke of all kinds including marijuana that comes into the hall ways. Read More

Every year they have construction on balconies and the drilling noise is incredibly loud. It starts from 8am-4pm every day of the week except for weekends. If you're on nights, you will not be able to sleep at all. And if you are able to fall asleep, you will most likely wake up with a headache. Trying to get any work or studying done is impossible. Even a simple phone conversation is impossible because the noise is that loud. I've tried to complain about it several times however each time they... say, "there's nothing we can do, the stuff (i.e. balconies) need to get fixed." You're paying a high syracuse rent for the convenience of living close to the hospital or school, however it's not worth it if you can't feel comfortable in your own home.

Also, kitchen and bathroom are old. The bathroom is still from the 70s. Nothing is renovated.

I would not recommend it and am thankfully moving out. Read More

Have been living here for a year and a half. Maintenance is nonexistent. Construction is always here and loud. "Smoke free" is a lie as two of my neighbors smoke and I complain about the fumes entering my unit and nothing is done. Rent will always go up. Security is a plus but they leave at midnight so good luck if you're getting robbed at 1 am. Once again, maintenance is nonexistent and that includes "emergency maintenance 24/7". Maintenance is a lie. Smoke free is a lie. There is a good view... from the roof where you can see downtown and it's gorgeous at night. The gym and laundry facility is on the roof; washing/drying prices will go up.

TL;DR This place isn't worth the price and the price doesn't match the listing. They spew multiple lies to get your money and don't care about maintaining loyalty. Don't be fooled by the pictures. Read More