Runaway Bay Apartments

When I viewed the apartment before i moved in I noticed the windowsill in the bedroom was rotting through the wall and decaying onto the floor. The spare bedroom also smelled like dog urine. They said everything would be fixed and cleaned before move-in date. Nothing was fixed. smell still there and there were dead bugs all over the floor, they probably left the windows open to try an air out the smell. The windowsill took 5 months to replace and the carpet still smells even though I have... cleaned it on my on dime multiple times.

Next My AC went out. It took 2 months just to have someone look at it. They claimed it was fixed 5 or six times over the next 5 months and it never was. It took a full SEVEN months to fix my AC. If you recall, summer 2025 temperatures got over 100 degrees and it was often 105 degrees inside my unit. By the time that was fixed it was time to use my heat... you guessed it. the heat was out too and it took TWO months to get that fixed.

All the closet doors on tracks pop right off as soon as you touch them, the toilet never stops running. There are always people working on their cars in the parking lot and if you get an apartment on the front side facing 5th Ave... be aware that there is a dump truck sales lot right across the street. They start firing up dump trucks at 5am.

Management could care less about the properties here. I wouldn't give these people your money. Read More

I have only lived here for about two weeks but I have no complaints. I have walked down to the beach a few times now on the weekends and haven’t seen anyone there that shouldn’t be there, and it’s honestly been pretty peaceful. They have security driving around basically 24/7 and the one time I saw some teenagers being stupid, the police showed up immediately and shut it down. My boyfriend and I love our unit and the application and move in process was good. I will say our keys weren’t ready at... the scheduled time they should’ve been and the apartment was ready a day later than we expected, but nothing is perfect. Amenities are well maintained. Again, have only been here a few weeks and everything has its quirks but so far so good! Read More

I moved into my apartment about 5 months ago now and my apartment was not move in ready. There was still dog hair and cobwebs left in the apartment from the past tenant. There was no working AC or Heat. It took over a month to get the AC fixed after countless time messaging management. It also took 4.5 months to get the heat fixed by bringing up getting lawyers until the heat got fixed (both these issues took the Maintenace crew less than an hour to fix).

My washing machine went out and I had... to remind management to fix it weeks after the part they had to order a new part.

DO NOT MOVE IN HERE Read More

Where do I even begin? If I could give it a 0 I would. I would write more but there is a character limit. I can't put how long I've been here for anonymity, but just know it's been a sufficient length of time to see the good, bad, and ugly.

The good:
- The beach is the best feature, but you can only have one guest per UNIT.
- The pool is ok when it's open
- There are Grills at the pool and the beach
- They have a basketball/tennis court, but it was closed for the majority of the time I've lived... here for crime reasons
- The gym is open 24/7 just good luck finding anything to disinfect with and several of the machines are broken.
- The corner store nearby is phenomenal and has just about everything you might need in a pinch.

The bad
- Maintenance is the least responsive thing here.
- The electrical in these buildings is old. If it's too windy expect your power to flicker or go out completely. Just about every socket is wiggly and the internet ports on the wall are painted over and many are broken.
- You're stuck with basically one option for internet services
- There is very limited parking unless you want to pay extra MONTHLY.
- The unrenovated units are the definition of landlord makeover. Our floor has a dip in it, our bathroom door doesn't latch, our laundry room door doesn't even stay closed, our counter has a huge gap between it and the wall supporting it that they just filled with caulk (which peeled off), and the paint shows every mark.
-When we moved in there was pink mold in the bathroom
- Way overpriced for what you are (and aren't) getting.
- There is no grace period for paying rent.

The ugly:
- We didn't have heat for months because they took so long to come fix it.
- Our AC was out for almost the entire summer not that it is great at keeping it cool to begin with.
- The towing company is predatory. They tow for: a pass being slightly obscured, tags being expired, parking in the same spot for more than a week (yes I'm serious), and if you are parked anywhere that isn't a parking spot. Yes you are stuck parking far away and needing to walk.
- If the leasing agent tells you that you can do something that goes against the lease make sure you get it in writing + signatures because they do not stick to their word.
- OH fun fact: they have bugs (found them in 3 different buildings) despite forcing everyone to get treated every couple of months. Read More

My partner had moved in a couple of months ago. When he moved in the apartment hadn’t really looked like what we toured but it was fine. We figured what we toured would look nicer anyways. However, the one shower didn’t work, the sink leaked and is causing the floor to cave under it, and the bathtub in the other bathroom is also doing the same. When the AC finally went out, a request was put in as an emergency since it was over 80° out. The apartment got hotter than the outside even when we... tried getting fans and keeping the blinds closed. We called maintenance multiple times a day with no answer every day for a week. We also left VM with no responses. He could not stay there as it was so hot. It’s been frustrating to say the least especially since no one is doing anything about it. I read reviews maintenance was bad but what makes it worse is you don’t get any sort of response from anyone. Unfortunately they are only open a limited time so we couldn’t go in during works and there’s no maintenance during the weekend. Read More