Victoria Manor

My name is Tim and I was in the office applying with Alexis and she was the most patient leasing agent I have ever worked with and she is such a funny person to talk too she makes I the whole process so fun and exciting - thank you so much Alexis for the experience!!

I recently moved into Victoria Manor, and the entire experience was seamless. Joel from Walden Lakes was incredibly helpful throughout the process, coordinating everything while I was more than 1,000 miles away. His professionalism, responsiveness, and attention to detail made my move stress-free.

Move-in went smoothly, and the apartment was neat and ready for me. The community is also peaceful and quiet, which gives me the comfort and peace of mind I was looking for. I truly appreciate Joel’s... outstanding assistance and highly recommend Victoria Manor!
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I do not recommend renting at Victoria Manor based on my personal experience as a resident.

This is the second time I have experienced a roach infestation while living here. Shortly after signing my lease renewal, I began seeing large roaches in my apartment, including in my kitchen and bathroom. They appeared to be coming from behind the shower wall. I immediately reported the problem to the leasing office and requested that it be addressed.

Last year, I asked management about treating... apartments to help prevent roaches. I was told that the property would not be pre-treated and that pest control would be sent only after a resident reported having roaches. I was told this was because pre-treating apartments would cost too much. As a resident, I found that response very concerning.

Although pest control was eventually scheduled after I reported the infestation, I am disappointed that this is the second time I have had to deal with roaches while living here. It has caused significant stress and made me uncomfortable in my own home.

I have documented the condition with photos and have kept records of my communication with management. I encourage anyone considering this property to inspect the apartment carefully, ask detailed questions about the property’s pest control practices and history of infestations, and make an informed decision before signing a lease.

This review reflects my personal experience as a resident. Read More

Excellent customer service. Alexis helped me and solved my concerns. She deserves to be acknowledge in your company.

Thanks Alexis.

I just spoke with Alexis at Victoria Manor and she is absolutely amazing. She was very patient and kind when explaining my account with me, I couldn't recommend her enough - if you ever decide to visit please speak with Alexis! Thank you for all your help it doesn't go unseen :)