8/31/26
great location, but poorly managed
TLDR: I would not recommend living here.
At the top level, there are a lot of pros and cons to living here. It’s great location, easy access to downtown and the interstate. Downsides, it’s extremely loud (especially with jones concert events), there’s zero guest parking, a decent property crime problem (cars broken into mostly), and it is absolutely filthy (things like vomit, poop, spilled food, etc sitting for weeks).
I was generally just not going to write a review on the place, and let... everything sort of be a wash. but then, instead of sending me most of my deposit back after moving out, they fabricated a bunch of charges. when I tried to ask for evidence, they sent a couple 8 bit photos of just the apartment in general and then sent me to collections. When I first moved in, the rental staff were great, but they’ve had a lot of turn over, and it really shows. Would not recommend living here.
Review from Apartments.com
Property Manager at West Village responded to this review
Thank you for sharing your feedback. We’re glad you enjoyed West Village’s convenient location and accessibility to downtown and the interstate. We understand that living in an urban community can come with challenges, including noise from events at... nearby Jones Assembly, which is outside of our control. We also work diligently to maintain our community and address cleanliness concerns as they are reported. Regarding your move-out charges, we follow a documented move-out inspection and established guidelines when determining any applicable charges. We are happy to review and discuss specific account questions directly with a former resident, but we cannot discuss individual account details or collections matters publicly. We also want to clarify that, while staffing changes do occur in any community, we have not experienced the level of employee turnover suggested in this review. Our team remains committed to providing consistent service and a positive resident experience. We appreciate your feedback and wish you the best in your new home. Thank you, West Village Management







