Riverbend

I have personally lived here since 2024 and overall it’s a nice place to live. The biggest downside is these apartments were built in the 50s and despite them doing mass renovations my AC unit seems to be straight from the 80s and they refuse to replace it until it stops blowing cold air. So I have to keep my apartment set to 75 despite me being on the bottom floor.
Speaking of renovations, they have redone all of the kitchens, roofs, porches and are constantly updating everything to keep the... area looking nice. Although because of all of this renovations the road is half way taken up by a fenced off construction zone that has been there for the last year.
Otherwise the maintenance is actually very fast to fix things (typically within 48 hours) which is far better then other places I’ve lived in that took weeks to get anything fixed.
The community is nice and the landscaping is beautiful. The apartment is also fairly large. All of the staff is very friendly and I never have issues with them.
They also do regular inspections on the apartment to make sure there aren’t any bugs or anything wrong with the place, however if they find even one bug you will be forced to dissemble your entire kitchen so they can do pest control.

Overall I would recommend this place, just make sure the unit you move into has a brand new AC or else you will be dealing with sub par cooling.

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They will sell you with a nice, sweet sales pitch but they are anything but nice. They sell you on how safe their facility is with security but vehicles are broken into and no one sees anything. They will enter your apartment when you are not there and if they break something, spill something - that is left for you to clean up and they will not reimburse for the cost of the loss. And you better believe that when you leave at the end of your lease they will stick you for anything & everything.... Worst experience ever! Read More

We had an electrical fire one night due to negligent wiring, which they never addressed during our lease even though we brought it up to them multiple times. (If Riverbend claims they have no knowledge of this, not only was a repairman sent out the next day to replace the wiring, but we have numerous texts and emails where we mention the fire and they ignore it.)

There are no overhead lights other than the kitchen and bathrooms, which would’ve been nice to know ahead of time considering we... never got or were offered a tour before signing a lease. We were only offered a tour after we had signed papers.

Expect cockroaches and mice, and for management to do the bare minimum. They claimed they had no idea when we emailed regarding the issue for the 10th or so time, even though we have all the emails, texts, and calls we have placed regarding the issue. They also have had multiple work orders to come and spray. They know about the cockroach problem, because they do periodic spraying, which is never mentioned before signing, until they leave a notice at your door. They then threatened us with a $200 fine for forgetting to clear out our bathroom cabinet, just for us to later see on our cameras that they didn’t even go into the bathrooms. The reason there is still an issue is more than likely because they are only in the apt for less than 2 minutes - not a very thorough spraying.

Have filed numerous noise complaints about dogs barking and howling well into 3am and nothing has been done about it, but will get a notice about dog poop not getting picked up outside of our unit that did not come from our dog. Read More

I applied for Riverbend About a week ago. I kept in communication with Nicole everyday providing her with anything she needed in regards to my application, but sometimes I wouldn’t get a response, it was a very long drawn out process. They require you to pay a deposit BEFORE you get approved which was a big red flag for me. On top of that they expect you to pay a full month of rent plus a prorated rent amount if your moving in at the end of the month.She specifically called and told me to bring... in a $150 money order nothing more. When my $150 money order was dropped off she mentioned I needed to pay another $90. So in total I gave her $240, my application wasn’t approved and then she tells me I can’t get my deposit back after she told me if I wasn’t approved I would be able too. This place is definitely very very fishy and I’m working with an attorney to get my deposit back. Not to mention after she told me I couldn’t get my deposit back they stopped answering my calls and emails. Read More

Lived here since mid 2017. Within the first 4 months i had a motorcycle stolen, as well as had my truck broken into. Property constantly has vagrants( homeless) moving on the outside of the property. When the property access gates fail to function properly , one can see them walk throughout the complex in search of who knows what. There were two cars stolen within the past 3-4 months from my parking lot( Subaru XV Crosstrek, and Ford Mustang). I cant speak on behalf of the other tenants in the... buildings on the complex as far as stolen property goes, but there seems to be alot in my experience over the past few years. There are cameras at the entry and exit gates. However, when my motorcycle was stolen, as well as one of the cars previously mentioned was stolen, the cameras were "malfunctioning"( take that however you want to). Read More