9/13/26
Verified Renter
Water heater leak Professional work was completed, although communication between maintenance company, leasing office and I was inadequate until I spoke up. Would not want to go through this process again
Review from Apartments.com
Property Manager at Kruseway Commons responded to this review
Hello,
Thank you for sharing your feedback. We are glad to hear the work on your water heater was completed professionally, though we understand your concerns regarding communication throughout the process. Clear and consistent communication is... important, and we appreciate you bringing your experience to our attention. Your feedback helps us identify opportunities to improve coordination and communication during maintenance requests. We appreciate you taking the time to share your experience.







