11/16/25
Verified Renter
Non response On Nov 12, I came home after a busy day to find a large truck parked in my reserved spot. I sent an email to the management office with photos and to this day I have had no response. Several times over the next few days I visited the office and each time it was closed. I would have liked at least an acknowledgment of my concern. Perhaps verifying that my spot had not been assigned to someone else by mistake, or with advice as to what to do if it happened again.
Review from Apartments.com
Property Manager at The Flats at Southside Works responded to this review
Michael, thank you for sharing this with us. We’re glad you reached out, and we understand how frustrating it must have been to come home to someone in your reserved space without receiving any acknowledgment. We’re reviewing what happened so we can... improve communication and make sure you know what to expect if this ever occurs again. Please call into the front office and ask to speak to the Property Manager so we can get this issue addressed.







