The Avenues of West Ashley

Save yourself the trouble and live somewhere else.
This apartment complex has been nothing but a headache. The communication from management is poor, maintenance requests take way too long, and problems that should be simple to resolve turn into ongoing issues.
The apartments themselves are not worth the price. You can hear your neighbors constantly, privacy is practically nonexistent, and the overall experience has been extremely disappointing.
What bothers me most is feeling like residents... have to constantly chase management just to get basic issues addressed. You shouldn’t have to beg for repairs or repeatedly follow up on problems you’re already paying to have taken care of.
I would seriously recommend touring other complexes and reading the negative reviews before deciding to move here. I regret signing my lease and will absolutely be looking elsewhere when it’s time to move. Read More

The apartments are outdated, the pool is disgusting, the hot tub is frequently broken, the gym is pathetic, the dog park is a joke, and the management team is rude. There is not enough parking spots and if you do come home late and try to park by the grass (not in the grass, out of the way to the side of the lot, not in a designated no parking zone), they will tow your car to Summerville and charge you over $200. When you try to bring an issue up to management, they just state policy and don't... care to even have a discussion. Read More

I have lived here for a while. When I first got here, the apartments were clean and the management responsible. After a change in management, this place has gone downhill. Rent is constantly increasing and leasing terms are closer to commercial than residential. There aren't enough parking spots for residents and they will tow your car to Summerville if you park outside a spot. The pool is never clean and I receive constant threatening emails about rule changes. i do not recommend living here.

Love the staff and the property!! The pool is beautiful and in the perfect location!

*WARNING FOR BUILDING 37*
TL;DR: I would recommend NOT renting here at all but ESPECIALLY on the first floor of building 37 as your apartment will flood ankle deep every time it rains heavily, and there is nothing the complex will do. They do not care. They already have the apartment posted for rent so be careful.

Full story:
I have lived at this complex for a few years and had a lot of positive experiences, lots of nice people in the leasing office and neighborhood! But unfortunately I will be... moving out and am very disappointed with the situation I have been put in because of this complex. Some of the apartments on the ground floor of building 37 are known to flood when it rains hard including my own, (not disclosed before I moved in.) The water comes in through the porch and doors, but also through the foundation. Even with sandbags on the doors It was pouring in from under my stove and into my bedroom straight from the walls. There’s definitely water damage and the floors and baseboards and doors are all weird from being waterlogged so much.

Nothing was done to help the flooding issue, interior or exterior wise besides asking us to run dehumidifiers constantly to deal with the humidity issues that it has caused in the apartment.

I felt the front office did not care, they did not check on us or apologize or offer any resources for help. I specifically asked if we could switch apartments to one that does not flood and keep our current lease because the market rent they are charging right now is hundreds more than I was paying and I did not intend to move if not for the flooding, and the complex said no. They would only allow us to sign a new lease at a significantly higher rate or pay the same rate but stay in the flooding unit, so unfortunately now I have to pay to move to a new complex and I do not appreciate that personally.

I don’t expect apartment complexes to actually care about me as an individual, but I do expect them to make unfit living situations right and to be transparent with issues when renting out an apartment, and they failed at those both drastically in my opinion. I just wanted to make sure no one else gets forced to move apartments short notice due to an unforeseen flooding apartment here because it rains a lot in Charleston and floods are expensive and I do not trust this complex to do the right thing. Thanks for reading. Read More