Ellevate St. Ives

By far the worst experience I’ve ever had at an apartment complex. Put in a service request on the first day of move-in for a leaking toilet and it wasn’t replaced until over a month later. Put in another service request for a broken heater in December and it still hasn’t been fixed. Put in a service request on the first day of move-in for a broken window blind in the master bedroom and it still hasn’t been replaced in almost 6 months. If I could afford it financially I would break my lease now.... Good luck trying to contact Eller Capital to try and get some help for the complex because I’ve tried multiple times to but to no avail. Read More

If you value your peace, safety, or even basic cleanliness, do yourself a favor and avoid this complex at all costs.

Management’s Manipulative Tactics
When you first tour the property, the office staff puts on an incredibly kind and professional front to lure you into signing a lease. But the moment you move in, the facade crumbles. They become dismissive, rude, and completely unhelpful. Their true priorities are abundantly clear—they care only about getting you locked into a lease and couldn’t... care less about the serious issues you’ll face as a tenant.

A Filthy and Unsafe Environment
This place is overrun with trash—literal garbage everywhere you look. The neighborhood is perpetually littered with bags, loose trash, and even furniture that management neglects to address. And the kicker? Tenants are forced to pay for valet trash services, yet trash often goes uncollected. It’s infuriating and disgusting to live in a community that feels like a landfill.

Unrelenting Bug Infestations
The pest problem is absolutely horrifying. Despite weekly spraying and multiple visits from pest control, the bugs persist due to foundational issues that management refuses to address. Pest control is pointless when the root of the problem isn’t fixed. Living here means accepting that your apartment will never feel clean or safe from constant infestations.

Flooding and Mold Risks
Any time it rains, water floods my living room and bedroom. My belongings have been damaged, and I’m constantly worried about mold growth and other health hazards. Despite numerous complaints, nothing has been done to address this issue. It’s as if management doesn’t care about the well-being of their tenants.

Constant Noise and Gunshots
To make matters worse, gunshots can frequently be heard in the neighborhood, adding an entirely new level of fear and discomfort. This place feels anything but safe.

Critters in the Walls
To top it all off, there are critters scratching and crawling inside the walls. Pest control informed me that resolving the issue would require drilling holes in the walls, but management insists I would be financially responsible for any damages caused. This is unacceptable—it is their legal responsibility to address infestations. Meanwhile, I’m left lying awake at night, terrified that something will break through the walls into my apartment.

Final Warning This place is a nightmare in every possible sense of the word. Read More

I will preface that I am not a current resident, but an applicant who had a horrendous application experience and would like to warn others before they apply to this apartment. I never leave reviews, but this experience is something that needs to be shared so future applicants are aware.
I came in for a tour and applied online. All of this was an easy experience and I had no issues with attentiveness around this time. Once I applied and paid the $200 in application and admin fees with a... decided move in date, I was ignored. No one responded to my calls, a lease was never sent, and I was in the dark forcing me to find another apartment. They reached out less than 24 hours before my move in date to let me know that I wouldn't even be able to move in on the date I was assured. Since I hadn't heard anything back and needed a place to live, I found another complex and moved there. The staff has ignored me for nearly a month in my request for a refund due to taking my money and never reaching back out until it was unrealistic to even expect me to still move in. If you're interested in this place, make sure to get a clear answer on when a lease will be received and understand that there is a chance that you will never even receive that lease. Not a place to go if you are looking for a place even semi close to fast. I applied with 3 weeks to move in and was ignored each day after that. Read More

I’ve been her almost A month now, and this place is rat infested and it’s supposed to be newly renovated.. the rent is rediculous.. it’s not worth the money at all.I’ve had to many issues since I’ve been here.

I have lived in this apartment complex for over eight years, under three different management, companies, and here in June, 2023 it is by far the worst it has ever been. Management is no help resolving any issues.Loud, dirty and sketchy. You will be happier elsewhere.