4/23/26
lazy
They auto-send all calls to voicemail or AI. Impossible to speak to on the phone. I also applied there once about three years ago and they rented out the apartment I applied for before processing my application and I had to jump through hoops to get that refunded. Apparently quality of service hasn’t improved since then.
Review from Apartments.com
Property Manager at Brandywine Apartment Homes responded to this review
Hello Kyle,
Thank you for your feedback. Our calls are routed through our corporate contact center and AI system to connect residents and prospects with the right team members. Our records show multiple attempts to reach you by phone, email, and... text prior to your review. We’re sorry your experience did not meet your expectations and wish you the very best in finding your next home.
Best - Jaime I. Community Manager








